• Analyze, develop, implement and manage MasterCard’s affirmative action program for all US offices• Develop, implement and manage strategic recruitment and retention programs and processes forminorities, women, veterans and people with disabilities for specific business units• Collaborate with the HR Business Partners and the employment law department in support of theaffirmative action program and related EEO and OFCCP policies and procedures• Collaborate with business partners to integrate demographic data for new acquisitions• Utilize data to create and implement new processes for talent management• Research, execute and implement industry trends and best practices

Coordinate the posting of multimedia content to social media and web sites. (LinkedIn, Facebook, Twitter etc.)• Monitor the social media sites to ensure that adverse or positive posts are appropriately managed or responded to.• Prepare regular reports on web, media, and social media utilization.• Perform web editing and project management support as needed

Managed enrollment, budgeting and maintenance of transit, service award, retirement and educational assistance programs and ensured viability for the corporate office and multiple sites• Developed and maintained the company-wide internal media site for the HR department on a day-to-day basis• Developed new marketing materials for recruitment and internal engagement purposes • Performed compensation data analysis and surveys (Mercer, Towers, Hay etc.) used for benchmarking and industry comparison• Managed relationships with service award vendors, such as Michael C. Fina, for employee recognition programs serving 250+ employees per year• Organized health fair with 15+ vendors in attendance • Planned diversity events celebrating various cultures represented in the work place with attendance reaching over 50%• Optimized marketing and recruitment efforts through data analysis and reports, increasing exposure and inquiries • Responded to customer and employee queries and interfaced with all levels of management• Conducted all on-boarding, orientations and off-boarding for employees at 3 locations• Evaluated and tracked applicant resumes during recruitment processes as well as scheduling• Handled special projects as requested by the Director of Benefits and Compensation as well as the VP of HR• Promoted once, hired full-time after internships during summers 2006-2008

Managed healthcare software implementation relations through on-site customer visits• Configured software to business specifications by applying input taken from validation sessions with doctors and nurses• Facilitated meetings by preparing agendas, moderating, and assigning follow-up tasks