Christopher Yanish Email & Phone Number

Riverside, Rhode Island, United States

-Primarily responsible for the tasks associated with Receiving Depository Functions.-Research and resolve internal and external requests for ACH account inquiries.-Log incoming faxes according to return categories, reversals, and POA requests. -Process stop payment requests and requests for release of stop placements. -Perform routine responsibilities specific to department functions and activities.-Support the team in meeting daily and monthly deadlines.-Strong time management skills and ability to prioritize tasks.-Reliability, flexibility, professional etiquette, and sound judgment.-Willingness to train on more complex functions associated with the Origination side.-Customer centric mindset.

Johnston, Rhode Island, United States

Responsible for operating data entry devices to verify and input data. Reading source documents, reports or bills, and entering data in specific fields to be scanned into the imaging system. Compiling, sorting and verifying the accuracy of data before it is entered. Locating and correcting data entry errors, or reporting them to supervisors.Comparing data with source documents. Maintaining logs of activities and completed work. Training colleagues and new hires on department tasks and procedures. Performing other duties as assigned.

Lincoln, Rhode Island, United States

• Calculating term conversion credits and reduced term premiums• Revising procedures for credit card declines, outgoing bills, and training the Policy Center team accordingly• Training employees on reports, bills, and imaging using multiple system interfaces • Data entry for city codes, second addressee codes and addresses• Date-stamping incoming correspondence, imaging the mail and emails, entering data into spreadsheet according to category • Records retention for documents entered in workflow spreadsheet• Overseeing workflow for the department including directing voicemails, suspense reports, and ACH returns• Assigning work to Life Customer Service employees and keeping track of work progress • Processing beneficiary changes, address changes, returned mail, authorizations for release of personal info, telephone authorization requests for annuity withdrawals, W-9 forms and tax withholding forms, trust documents, maturity date extensions, cancellations, cost of living increase rejections, credit card declines, follow-ups on declines, sending lapse notices when appropriate• Processing incoming checks for premium payments, annuity transfers and rollovers, and payments toward loans on policies• Validating documents and correspondence into the imaging system• Processing direct bills including first, reminder, and lapse bills for off-due dates, off modes, states with emergency orders • Ordering supplies for the Life Customer Service department• Purging documents in terminated and not-taken policies from imaging system using a report