Christopher Ye Email & Phone Number

Seattle, Washington, United States

Maintained/repaired commercial Internet EIA/EVC circuits across WA/OR/ID/MTAnalyzed root causes for overarching SLA failures such as packet loss, routing issues, and slow speedsCoordinated with Core Engineering to resolve Internet routing issues and traffic migrationsInvestigated and resolved escalations from Tier 2 Support for hardware failures and routing protocol issues

Managed network design project life cycles from design phase to closure phase for Joint Base San Antonio, drafted technical solutions and procured equipment acquisitions for network infrastructure installations, designed and documented a network protocol for routing redundancy for military Inline Network Encryptors, coordinated QoS implementation for Video TeleConference and IP Telephony, and trained network technicians to script Orion Solarwinds compliance reports and remediations for DISA STIGs

Joint Base San Antonio-Lackland, Tx

Designed classified networks for the Joint Base San Antonio-Lackland metropolitan area network, drafted/maintained network diagrams of 38 buildings and >100 communications closets, developed network policy and documentation, and drafted technical solutions and equipment acquisitions for network infrastructure installations.

Joint Base San Antonio-Lackland, Tx

Supervised diverse 14-member team of various ages, skill levels, and backgrounds to configure >200 network devices in accordance to national security policy. Managed Cisco UCM, Cisco ACS, and DHCP servers. Administrated and configured Orion Solarwinds for monitoring and reporting. Developed network baselines and trained junior technicians on industry best practices. Ran and terminated fiber optic cable in a data center and to user host machines.