Christopher Yeong Email & Phone Number

Salt Lake City, Utah, United States

- Managed a small team of 2 QA engineers located offshore, from Xogito- Worked to get release process down from every 2 weeks to being able to release on demand- Responsible for our release management process- Responsible for the QA process and triaging of issues- Held scrum master responsibilities for all our projects- Helped fill the role of project manager- Helped to streamline customer support process from the engineering side- In charge of Jira, and worked to simplify scrum boards for engineering and customer support

Draper, Ut

- Due to flattening of the engineering organization, moved back into more of a technical role- Worked on automated tests for Clover browser versions on the Clover Flex, Clover Mini, and Clover station (using Cypress)- Moved the manual testing team toward using automation (Cypress)- Worked on contract testing using Postman- Responsible for getting the scrum teams to all be involved in quality assurance- Worked on integration with Rainforest QA (smoke testing and acceptance testing)

Draper, Ut

- Responsible for planning of QA roadmap and the shift from manual to more automation- Supported over 30 engineers with just 2 other QA engineers- Worked on getting smoke tests in place for engineering team to run using Ghost Inspector- QA team was responsible for all releases through GitLab

South Jordan, Ut

- Helped with shortening of release cycle (from every 3-4 weeks to daily)- Managed a team of 3 QA engineers- Worked with project manager team to shift company from Trello to Jira- Responsible for release notes for entire company- Helped with personal growth and mentorship of QA engineers (transitioned one QA engineer to the front end development team)- Helped to implement better Customer Support ticketing system

South Jordan, Ut

- Worked on automation for the site, using Selenium and Jenkins- Helped to get proper test environments in place- Worked alongside one other QA engineer on exploratory testing

Sandy, Ut

- Seamless merged with GrubHub- Responsible in maintaining current workload as well as helping to transition the closing of the Seamless Salt Lake office- Responsible for helping to release current projects (Secondary IVR, Deals, Auction Sort, Smartmail, etc.)- Finished up Quality Assurance wiki- Created test case queries and templates in Jira- Transitioned knowledge to skeleton team- Helped to integrate third party fraud provider (Accertify)- Closed out final new software release

Sandy, Ut

- Managed a team of 4 QA engineers locally and 9 offshore Quality Assurance engineers (Monocept)- Ran the release process and was responsible for tracking all work items going out each release, as well as testing coverage for all pre-production projects- Helped to maintain test environments- Implemented API testing using Soap UI- Created, as well as revamped, the Quality Assurance process for certifying builds- Reviewed and help oversee automation testing using Jenkins- Responsible for reviewing and approving test plans and test cases- Helped to migrate test cases from Microsoft Test Manager over to Zephyr

Sandy, Utah, United States

- Lead a team of 8 local QA engineers (4 manual, 4 automation) and 2 offshore teams (4 Quality Assurance engineers from Monocept, and 4 Quality Assurance engineers from EPAM)- Implemented the use of automation testing in the certifying of software projects- Implemented the use of Microsoft Test Manager- Helped shorten the certification phase from 3 weeks to 3 days- Reviewed and implemented new process for test plans and test cases- Came up with standard test case template

Sandy, Utah, United States

- Performed black box, integration, regression testing, and negative testing on all software releases- Logged bugs and enhancements using Microsoft Team Foundation Server- Wrote SQL queries to aid in testing and validation using Microsoft SQL Server- Helped review release items to determine impact

Salt Lake City, Utah, United States

- Worked on website, on website, Service and Support Center, File Eligibility Import Tool, and HUB- Logged tracked bugs as well as new features using Microsoft Visual Studio Team Edition- Worked on database tasks using Microsoft SQL Server (verified integrity of data from File Eligibility tool)- Worked on automated testing for website and Service and Support Center- Participated in black and white box testing