Christopher Yon Email & Phone Number

Charlotte, North Carolina, United States

• Promoted to Check Instructor role in October 2024 to administer progress checks and end of course tests• Provide a safe learning environment for student pilots to learn and engage in flight and ground instruction• Ensure FAA regulations and safety guidelines are maintained and followed

Charlotte, North Carolina, United States

• Enrolled in the Career Program• On-track to earn Comm AMEL, and MEI ratings• PPL obtained July 20, 2023• Instrument Rating obtained November 4, 2023• Commercial ASEL License obtained February 15, 2024• Certified Flight Instructor (CFI) certificate obtained April 29, 2024• Certified Flight Instructor Instrument (CFII) certificate obtained May 11, 2024

Miami-Fort Lauderdale Area

• Lead revitalization initiatives of Spirit’s Business Continuity (BC) Program• Collaborated with Emergency Response, Human Resources, and Information Technology teams to spearhead implementation of utilizing emergency notification tool for Team Member Wellbeing Checks• Oversaw Spirit’s Hurricane Response Planning and ensure checklists for 29 departments are up to date• Spearheaded development of new Airline Disruption Plan (ADP) from abstract ideation to implementation• Collaborated with 25+ Department Leaders to develop checklists, action items, etc. for ADP• Facilitated quarterly ADP Review Meetings with stakeholders and Senior Leaders with a focus on continuous improvement• Facilitated functional meetings with department leaders to gain awareness of current business continuity understanding and planning efforts• Communicated to Upper Management and Senior Leaders notable gaps within current Business Continuity Program and provide recommendations to enhance and mature Business Continuity Program moving forward

Greater New York City Area

• Supported the Crisis Management Team within the Incident Operations Center (IOC)• Acted as department's in-house creative agency to produce branded collateral (infographics, newsletters, brochures, etc.)• Documented procedures for IOC responses and activities to resume normal operations after a disruption• Developed, documented, tested, and audited all business continuity and preparedness procedures created by the Business Continuity and Emergency Response department• Assisted with developing incident-specific business continuity plans by collaborating with the Directors and Leadership of each department to ensure resiliency• Acted as on-site Emergency Response Personnel (Corporate Go Team) in the event of a crisis• Supported Manager, Emergency Response with development and facilitation of companywide emergency response Full Scale Exercise• Developed and created a semiannual newsletter that is sent to the Crisis Management Team while following Branding standards• Assisted the Director, Business Continuity & Emergency Response with organizing the logistics of JetBlue's relief efforts in The Bahamas in the aftermath of hurricane Dorian• Coordinated the transportation of over 38,000 pounds of relief supplies from four focus cities (JFK, BOS, FLL, MCO) to Nassau, Bahamas within four days to support hurricane Dorian relief efforts

Charlotte, North Carolina Area

• Provided JD Power award-winning customer service• Acted as an Emergency Response Liaison for CLT (March 2018 - February 2019)• Facilitated emergency response tabletop exercise for CLT Crewmembers• Participated in emergency response drills with other airlines at CLT• Trained new incoming Crewmembers on emergency response protocols• Assisted customers at the airport from the check-in counter to the gate• Ensured customers had appropriate travel documents• Cleaned aircraft in a timely manner and upheld aircraft appearance standards• Rebooked customers in the event of irregular operations• Coordinated with other Airport Operations Crewmembers and Ground Operations Crewmembers to ensure on-time departure of flights

Wrightsville Beach, Nc

As a front desk agent of this classic boutique resort in Wrightsville Beach, NC, I aimed to give superior customer service and southern hospitality to each and every guest of the Blockade Runner Beach Resort. Some of my duties included checking guests in and out, answer phones, input reservations into the computer, and ensured the correct billing of guests.

Wilmington, North Carolina

As the Marketing Intern for the Wilmington International Airport (ILM), my primary duties included designing advertisements for ILM that were to be used in various media platforms, work closely with the ILM Business Development Director to promote the ILM Business Park, and prepare and brainstorm ideas for ILM's booth and sponsorship for the first annual Wilmington Boat Show. Aviation is one of my passions and interning at ILM has helped me decide that aviation is an industry I would like to pursue a career in after graduation.

Wrightsville Beach, North Carolina

The host is the first person guests see when they walk into the restaurant. Hosts must be able to multi-task in a busy restaurant to ensure that guests are seated in a timely manner while providing excellent service. The main duties of a host are to welcome the guests, take reservations over the phone, answer questions from guests, pre-assign tables for large parties, and thank them for coming as they leave. Hosts are the first and last impressions of the restaurant as guests arrive and leave.

Wilmington, North Carolina

Orientation Leaders (OLs) are the first people to welcome new and incoming students to campus. OLs help ensure that students have a smooth transition into the college environment. During orientation, OLs lead small groups of freshmen, bring students to every orientation session, give a presentation about campus life and all that UNCW has to offer, and assist academic advisors during registration. In addition, OLs work alongside the Chancellor and many other university officials. OLs do their best to make orientation as enjoyable as possible for new students as well as ensuring students that they chose to attend an outstanding university.

Charlotte, North Carolina

The host welcomes the guest as they first walk into the restaurant. The host answers any questions that the customer may have about the menu, show the guests to their table while engaging in conversation along the way, and introduce the guest to their waiter. As guests are leaving the restaurant, the host asks if the meal was pleasant and thanks the guests for coming.

Bachelor'S Degree (B.S.), Marketing Strategy, Operations Management

Activities and Societies: Lambda Chi Alpha Fraternity, Cameron Executive Network, Student Operations Management Association, 2014.

Summer Study Abroad Program Through Uncw'S Cameron School Of Business, Courses In International Business And Operations Management