Christoph Hell Email & Phone Number

Bavaria, Germany

Unterföhring, Bayern, Deutschland

Elevating the Customer Experience at Sky Germany to new heights by creating an outstanding customer journey through customer-centric design and implementation within our Sales & Service Platform. Holistic and Consistent Customer Journeys: Ensuring a unified end-to-end customer experience by closely collaborating with all relevant teams within Sky Germany.

Unterföhring, Bayern, Deutschland

Digital roadmap management for long and short-term initiatives across all digital touchpoints (web, app, on-device) and products along the customer lifecycleInterface to group in order to identify synergies and leverage know-how and capabilities for our digital platforms.Consolidate and control all information and resources required for delivery and.

Munich Area, Germany

Definition and continuous further development of our digital touchpoints in coordination with our business divisionsImplementation & development of functional elements and designs in close cooperation with the specialist departments with the aim of creating a unique customer experience.Leading and developing the Web/App Management team to define and.

Munich Area, Germany

Project coordination for all projects related to sky.de/at (Frontend, UX, Backend) and project leadership for optimization projects of OTT platforms (e.g. Sky Go, Sky Ticket).End-to-end project management:- Create, maintain and update detailed project plans that will drive expert schedule, resource and client management- Develop support documentation.

Munich Area, Germany

• Changed to the product management team in favor of a more conceptual role.Responsible for creating digital business concepts and execution strategies for Sky Deutschland's Sports Digital product portfolio (Web, Mobile.
• Digital Insights & Optimization
• SEO & Performance Management

Munich Area, Germany

Gathering and understanding client (internal departments) requirements and providing analysis, insights and recommendations to multiple departments.Stakeholder Management (Mid & Senior Level)Work with senior analytics team to build a comprehensive insights deck to help optimize digital & campaign strategies.Consulting departments concerning digital.

Munich Area, Germany

Build campaign insights and dashboards by leveraging various data sources.Assisting in the implementation of Digital Marketing technologies, as well as delivering best practices and business consulting (focused on the Adobe Digital Marketing Cloud)Collaborate and partner with other agency / departments - Media, Web Sales, CRM, PR/Social Media and User.

Munich Area, Germany

Culinary Trainee

Malmo, Sweden

Trainee Commercial Department for a Scandinavian construction project- Payroll Accounting- Project Controlling

Munich Area, Germany

Trainee at the Sales, Reseller & Key Account Department- Key Account Management Assistance- Support Service- Customer Acquisition- Field Sales Support

Munich Area, Germany

Trainee Finance & Accounting at a German privat Television Channel- Licensing- Financial Reporting

Diplom Betriebswirt (Fh) - Corresponds To A Bachelor Honours, Economics - Tourism & Hospitality Management

Activities and Societies: ERASMUS Hochschule München / Germany (University of Applied Sciences) Specialisation in Tourism & Hospitality.

Erasmus, International Business/Trade/Commerce

Activities and Societies: ERASMUS 6 Month Students Exchange Program