Technical Support Manager
Current- Member of the sales team, reporting to the Sales Director- Developing client relationship with existing and prospective clients- Providing excellent account management and consultative approach- Providing in-depth technical direction, guidance and support to customers on the use of the existing or new products (in person/by phone)- Providing dedicated Technical Service (line trials/line audits) to drive cost efficiencies across processes at the customer sites- Providing technical trainings to customers [application, trouble shooting]