Customer Portfolio Manager (Cpm)
CurrentManage a portfolio of Power Generation customers with Multi-Year maintenance contracts.Own the Contract execution by being the single point of contact to the Customer, proving technical support and participating to the business strategy implementation. Recommend best practices to improve Unit’s Availability and Reliability by leveraging and promoting our company’s latest products and campaigns. Manage a team of senior professionals from Engineering, Field Services and Logistics to liaise with the Long-Term Service Agreement(s), including outage preparation and implementation, complex projects execution, Customer portfolio P&L, contract negotiation, risk and opportunity management, reaching of financial targets and maintaining Customer relationship.Mentor and promote the EHS and Quality culture of GE, among the field services teams, customers, and peers throughout the Multi-Year Agreements’ execution.