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Driving force behind sales and revenue high growth and turnarounds for Fortune-ranked and industry-leading corporations.Established experience with globally recognized entities, such as Hewlett Packard Enterprise, Dell, Inc., Gateway, and The United States Army.●●●Proactive and collaborative team leader and vision-creator with proven track record of generating new business through the cultivation of relationships, delivering on promises, and by creating and representing cultures of customer champions.25+ year career marked by genuine fervor for sales strategy in supporting a progressive organization in optimizing performance and growth. Well-regarded for traits of high-energy, transparency in communications, and habitual goal-setting. Mentor and coach with a natural passion for leading from the front—serving as both the manager and model leader to global sales teams that evolve to exceed sales goals YoY. Envisioned and executed comprehensive business strategies that drive overall company value, bring in new business, reverse underperformances, and set the stage for future growth, nationally and internationally in Europe and the United States.□ Critical leader in creating new opportunities for market and revenue growth. Extraordinary ability to exploit new spaces, identifying and capitalizing on opportunities for business expansion.□ Sharp acumen for global team leadership. Built teams aligned with organizational mission, philosophy, and revenue/sales strategy.□ Consistently tapped as turnaround and rescue agent, leading critical business and client situations across multiple regions.□ Relatable personal charisma and confidence while undertaking high-stakes business communications with board-level executives, sales staff, and mentoring various professionals in branded business and the military.
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Chief Revenue OfficerCivicplus Jul 2020 - PresentManhattan, Kansas, UsCivicPlus, a GovTech 100 company, is honored to empower over 12,000 customers to transform interactions between citizens and government into consistently positive experiences that elevate citizen satisfaction, increase revenue, and streamline operations. -
Self-Imposed Sabbatical - Taught Our 2Nd Grade Son His Online Curriculum When Covid Closed Schools.Home Mar 2020 - Jun 2020
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Vice President, Public Sector U.S. & Canada At Sap | QualtricsQualtrics Jan 2019 - Mar 2020Provo, Ut And Seattle, Wa, UsSoftware to help turn customers into fanatics, products into obsessions, employees into ambassadors and brands into religions. -
Vice President Of Sales: State, Local Government & EducationHewlett Packard Enterprise Aug 2016 - Jan 2019Houston, Texas, UsAwarded HPE Drive for Success Trip (performance incentive trip) based on transformational results. Chosen for two promotions based on consistent record of success delivering quick turnarounds, reversing declining sales, and opening up new markets and revenue pipelines. Pointed the organization toward critical areas with various topline impact: market share gains, contract enablement, and increase of business velocity around customer engagement and channel acceleration.Delivered on segment target and identified new areas for revenue growth. Directed the $928M in U.S. business, achieving $515M in margin contribution. Led a 119-member sales organization and implemented a sustainable growth strategy, which included the transformation of a fractured business (3 GEOs and 9 sub-regions) into a cohesive 5-region division. Developed, cultivated, and harnessed value-based relationships. • Established a top-performing sales culture. Steered recruiting, hiring, and professional development while mentoring sales professionals and leadership candidates for the company’s U.S. SLED sales division. • Trained and motivated 11 direct reports, 50 enterprise account managers, 23-pre-sales solutions architects, 30 storage reports, and 7 contract enablement/capture professionals.▪ Leveraged seasoned insight into client pain points and in creating a high-efficiency sales operation to reverse a downward spiral, serving as a change and growth catalyst, resulting in 11% YoY business growth after 8 years of declining sales. -
Dod Senior DirectorHewlett Packard Enterprise Jul 2014 - Aug 2016Houston, Texas, UsInspired consistent sales performance from a team of 60 cross-functional members (leaders, account managers, executives, pre-sales solutions architects) through strong leadership presence and by engaging, mentoring, and coaching, resulting in the capture of 136% revenue ($180M) by FY15, with YoY growth to $211M in revenue by FY16.• Won strategic Army and AF programs: PM AESIP, GFEBS, LMP, GCSS, C3T, WIN-T, CHS, IEW&S: SEAMS, DGSC, JSTARS, TDC. Recognized as a high-impact leader and awarded the HPE Annual Incentive Trip for FY15.
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Sales Director, State, Local Government & EducationDell Jun 2013 - Jun 2014Round Rock, Texas, UsSought after by VP to design and launch a turnaround strategy and give rise to new sales after a 3-year period of stagnation. Piloted customer-driven sales culture, consistently meeting customer requirements through solution selling. Balanced high-level of customer service and support with a big-picture business awareness. Changed escort with one-on-one employee mentorship, enabling a flexible response to sales, market, and industry trends.• Directed sales operations in 12 states with responsibility for HiEd, K-12, and state/local government accounts generating over $240M in annual revenue. Managed and upskilled team of 12 field account executives.• Exceeded sales goals each quarter by an average of 3.5% to 8% YoY, and as much as 123% of margin by 2015. -
Inside Sales Director, State, Local Government & EducationDell Feb 2012 - Jun 2013Round Rock, Texas, UsIntentionally moved into inside sales, to gain insight into all laterals of business sales growth and carve a path toward VP. Delivered a massive turnaround, positioning the company more competitively in the market. Upskilled 180 sales reps to achieve sales goals for the first time in 2 years. Saddled between sales leadership and business process optimization to ensure the structure to aggressively pursue opportunities and support ongoing sales success for the next decade. • Delivered a 30% increase in sales in the first 6 months, leading to $2B per year. Exceeded plan for 4 consecutive quarters. • Created a culture of accountability, training sales reps in the art of increasing share of wallet with state, local, and education customers.
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Sales Director, Rugged Mobility, North AmericaDell Nov 2009 - Jan 2012Round Rock, Texas, UsRecruited to Dell to continue sales momentum in rugged mobility market. Created and executed Dell’s first global business plan and channel partner strategy for rugged mobility, continuing to drive market share from 5% ($50M) to over 20% ($225M) in 2 years. Amassed and trained a top-tier team comprised of 3 leaders, 36 mobility specialists, and 3 inside sales reps. • Combined effort with Dell Product Group to successfully drive several product changes to the rugged portfolio and increase Dell’s Total Addressable Market to over $1B.
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Director Of Sales, North America & EuropeAugmentix Corporation Jul 2007 - Dec 2009UsTapped for ability to drive energy behind aggressive goals to create a team of 10 Field Account Executives in propelling growth from startup phase of $5M to $50M in revenue within 2 years—demonstrating the power of team effort, sales goal setting, and mentorship. • Changed the game for the company by closing Dell’s largest rugged (XFR) deal at USAFE for 2,000 units while also expanding new business and leading Dell’s sales effort in winning the U.S. Army’s Largest IT Rugged program (PM FBCB2 5-year, 5,000-unit agreement).• Leveraged seasoned insight to consistently net new wins such as PM Tactical Battle Command, PM Fire Support Command and Control, Air Force's QEB (driving 3,700 units to multiple bases), and the Army Consolidated Buy. -
District Sales Manager, State, Local Government & EducationGateway Feb 2005 - Jun 2007Irvine, Ca, UsRecruited by former leader at Dell, Inc. to turnaround sales operation. Rationalized staff, keeping those committed to a new direction. Energized sales team, achieving the highest sales volume within first year of tenure, and 20% + sales revenue increase. Helped reverse a pattern of dissatisfaction and low morale modeling superior client relationship building skills that drove individual and team sales growth through development of long-term customer partnerships across 10 states within the higher education, K-12, and state/local government sectors. Disrupted the market by gaining ground on more established competitors. • Recruited, managed, and developed a team of 14 Field Account Executives, leading the southeast region to rank #1 in overall attainment in revenue, margin, enterprise, software and peripherals, and attached services for 7 consecutive quarters.• Received National District Sales Manager of the Year Award for 2005 & 2006. -
Regional Sales Manager, Federal Civilian SalesDell Feb 1996 - Jan 2005Round Rock, Texas, UsAccomplished tenure for more than 9 years, consistently outperforming in every role as a top sales rep, winning awards and closing tough-to-attain accounts including expanding into new sectors. Drove hypergrowth singlehandedly, bringing in-house a $60M multi-year contract. Managed and developed a sales team of 12 Field Account Executives, creating a unified effort behind the building of strong business relationships with key corporate clients: GSA, USDA, USPS, NARA, HUD, Amtrak, U.S. Senate, and U.S. House of Representatives.• Demonstrated success through the full sales-cycle, driven by an aggressive hunter mentality, generating sales revenue and continually expanding pipeline opportunities. Strong close performance, capturing tough sales by overcoming objections: ✓ Invigorated enterprise revenue 30% YoY to $13M in Q2 2004, and 32% YoY to $26M in Q3 2004 (team led N.A. Public).✓ Grew EMC Clarion revenue 250% from $1M to $3.5M in Q3 2004 (team led N.A. Public).
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1St Lieutenant, ArmorTexas Army National Guard 1987 - 1997Completed Finance Specialist, Officer Candidate School and Armor Officer Basic Course.Selected as a TAC Officer to teach Officer Candidate School at the Texas Military Academy for two years (led & trained up to 200 soldiers in each OCS class).Completed Small Group Leader Instructor Course, TAC Officer Training Course, and Primary Leadership Development Course.Active Duty supporting Joint Task Force 6 – Counter Drug Task Force.
Chris Townsend Skills
Chris Townsend Education Details
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Park UniversityBusiness Management
Frequently Asked Questions about Chris Townsend
What company does Chris Townsend work for?
Chris Townsend works for Civicplus
What is Chris Townsend's role at the current company?
Chris Townsend's current role is Chief Revenue Officer.
What is Chris Townsend's email address?
Chris Townsend's email address is ch****@****.rr.com
What schools did Chris Townsend attend?
Chris Townsend attended Park University.
What are some of Chris Townsend's interests?
Chris Townsend has interest in Children.
What skills is Chris Townsend known for?
Chris Townsend has skills like Solution Selling, Crm, Salesforce.com, Channel Partners, Leadership, Saas, Sales Process, Sales, Direct Sales, Cloud Computing, Enterprise Software, Management.
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