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Analytical professional with a strong track record in data analysis, database design and UX/UI development. Skilled in making sense of large and complex data. Experienced in developing innovative solutions to enhance business processes and meet customer requirements. Specialties: Analytics, Business Objects, Logi Analytics, ETL, Departmental Management, Automation, Customer self service, Change Management, Project Management
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Chief Data OfficerPneumowave Jul 2022 - PresentEurocentral, Scotland, Gb -
CtoPneumowave Nov 2018 - Jul 2022Eurocentral, Scotland, GbDeveloping innovative medical device technology to address the global opioid crisis
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Senior Vice President Insight And InnovationPaywizard Group Plc Mar 2016 - Oct 2018Kirkcaldy, Fife, GbAs the head of insight and innovation, I am responsible for the introduction of new and innovative ideas into Paywizard and the development of the business intelligence team.• Successfully introduced embedded analytics to the Paywizard stack that provide detailed insights of the subscribers Paywizard manage. • Developed a multi award winning marketing tool to segment and filter customers then generates target groups and campaigns for marketing purposes. • Introduced artificial intelligence to Paywizard. Set up a data science team to develop machine learning models that predict a customer’s propensity to churn or propensity to purchase and provide customer service agents recommendations for the next action. • Developed a Financial Operations portal that allows our clients to monitor and audit all customer financial transactions processed in our billing module. • Developed a modern HTML/JavaScript CRM, Subscription and Billing interface for Paywizard CSRs to replace an aging Java swing client.• Development of departmental dashboards with MS Power BI• Developed a multi-tenant Data warehouse to improve the performance and ease the complexity of SQL queries for Power BI and embedded analytics.• Presenter and moderator of company wide All Hands meetings to on site and remote staff• Frequent national and international traveler to visit clients, conferences and trade shows -
Director Of Financial OperationsPaywizard Group Plc Sep 2011 - Feb 2016Kirkcaldy, Fife, GbAs the head of Financial Operations I successfully restructured the team to improve the efficiency and accuracy of the daily financial processing and continued and the development of the business intelligence team.• Collaborated with software engineers and acted as the product manager to improve the performance and modernise the financial systems. • Replaced outdated manual processes with newly designed modules allowing the database intensive processes to be run at periods where system activity was low. • Reduced error counts and introduced better logging for auditing.• Restructured the financial operations team to maximise efficiency.
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Director Of Business OperationsMgt Plc Sep 2005 - Aug 2011Kirkcaldy, Fife, GbAs the head of Business operations I was responsible for the development of the Business Intelligence team and ran the change control board, prioritising development of software updates• Introduced Jasper reports CE to allow users to self-serve their reports in a cost effective manner.• Developed a multi-tenant HTML/JavaScript dashboard for our clients to view management information and real-time reports. • Developed sophisticated annual, monthly client forecasts to show customer growth and predict client revenues. • Developed sophisticated pay per view forecasts to down to 15 minute intervals to predict new customers, call volumes and technical infrastructure• Set up the Workforce management team to address issues in forecasting and scheduling contact centre staff.• Developed an maintained Business Objects universes and reports to provide management information and business intelligence• Key stakeholder and advisor to software engineering -
Head Of Business Support And AuditMgt Plc Jan 2005 - Sep 2005Kirkcaldy, Fife, GbResponsible for management information and internal audit, section manager
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Control And Reporting ManagerMgt Plc Aug 1999 - Jan 2005Kirkcaldy, Fife, GbManagement Information Manager
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Senior Operational Research AnalystBskyb 1994 - Aug 1999Middlesex, England, Gb
Chris Trueman Skills
Chris Trueman Education Details
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Edinburgh Napier UniversityOperational Research -
Marr College
Frequently Asked Questions about Chris Trueman
What company does Chris Trueman work for?
Chris Trueman works for Pneumowave
What is Chris Trueman's role at the current company?
Chris Trueman's current role is CDO at PneumoWave.
What is Chris Trueman's email address?
Chris Trueman's email address is ct****@****plc.com
What is Chris Trueman's direct phone number?
Chris Trueman's direct phone number is +4420774*****
What schools did Chris Trueman attend?
Chris Trueman attended Edinburgh Napier University, Marr College.
What skills is Chris Trueman known for?
Chris Trueman has skills like Change Management, Management, Business Analysis, Stakeholder Management, Project Delivery, Analytics, Outsourcing, Business Transformation, Business Intelligence, Etl, Project Management, Integration.
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