Christy Castillo, Lmsw Email & Phone Number

Lowell, Massachusetts, United States

Mount Vernon, Ny

Provide supervision and support to a team of six case managers, a retention specialist, two job developers, and a job readiness supervisor.Monitor program within Westchester District Offices for quality assurance and contract complianceProvide and create monthly reports and activity updates to upper management.Analyze program data and plan for program improvements.Track progress of the team and provide constructive feedback.Provide the team with training tools and resources while implementing different learning styles to learn more efficiently.

Provided weekly individual psychotherapy for adolescents and adults within a caseload of 11.Developed quarterly treatment plans with a strengths based approach and the client.Conducted intake assessments (English/Spanish) with potential clients while providing a diagnosis and developing a comprehensive assessment based on it.

Conduct vigorous outreach, through letter, phone and field work, to identify and locate potential clients either referred through the community or by the lead Health Home. Provide intensive care management services to clients living with chronic illnesses and their families/support systems and advocate aggressively for clients to obtain the full range of needed services and ensures coordination of these services.

Holyoke, Ma

Coordination of support and stabilization services that are put in place for families that have DCF involved.Coordinate and keep track of the referrals for the services in place and the waitlist.Meet with providers to review each case managers cases.Facilitate utilization reviews quarterly between the family, DCF, and the service provider.

Springfield, Massachusetts Area

Held individual sessions with assigned clients weekly.Provided the floor staff with support when adolescents were in crisis by helping them use their coping skills.Created MSDP’s and held weekly PAYA groups.

Holyoke, Massachusetts

Coordinate the appropriate services for adults with physical or mental health issues who have medical insurance through CCA One Care. Work with a case load of 68 members and speak with each one at least once every two months. Meet with members prior to appointments with their Primary Care Doctor. Support members to be heard during their appointments with their Primary Care Doctor.

Lawrence, Massachusetts

Manage and oversee all established chapters within the organization.Initiate and maintain all correspondence with the Greek Advisors regarding their policies, our members and anything that is needed from the school.Prepare informational sessions regarding our organization at all new chapters.Collect and maintain the constitutions of the Greek Council and/or Student Government of established and new chapters.

Lawrence, Massachusetts

Lawrence, Massachusetts

Medford, Massachusetts

Advised clients of documents needed to process loans.Walked through web application issues and informed of status on loan applications.

Jamaica, New York

Supporting achievement of location sales and margin goalsEnsuring positive customer experience, making Hertz #1 in car rental company experienceAchieving individual sales goals and customer service goalsGrowing sales utilizing business-to-business sales tacticsSupport branch’s business plan by assisting the Branch ManagerUpholding company standards by ensuring cars are presentable to customersClean and service facilities to ensure customer satisfaction

Masters Of Social Work, Clinical/Medical Social Work

Bachelor Of Arts, Communications

Activities and Societies: Lambda Tau Omega Sorority, Inc., Women's Basketball, Women's Volleyball, Hot 91.9. Played Volleyball for 4.

Diploma, Arts

Activities and Societies: Student Council as Treasurer for 2 years. Girls Ensemble. Basketball, Volleyball Team. Track Team Freshman.