As the Director of Sales at ibis Styles East Perth, I lead a dynamic team to drive revenue and profitability for the hotel, while ensuring the highest level of guest satisfaction and loyalty. With over 7 years of combined experience in the hospitality and education sectors, I have developed a strong understanding of the market trends, customer needs, and competitive strategies that shape these industries.My core competencies include guest experience, team productivity, revenue management, and key relationship management. I am passionate about building and maintaining strong relationships with key stakeholders, such as corporate clients, travel agents, community partners, and media outlets. I also enjoy creating and implementing innovative sales and marketing campaigns that showcase the unique value proposition and brand identity of ibis Styles East Perth. My mission is to deliver exceptional customer experiences that exceed expectations and generate repeat business.