Christy Hall Email and Phone Number

Full-time (40 hours per week)Managing and maintaining network hardware such as layer 2 switches, routers, firewalls, and wireless adapters. Network administration responsibilities including managing file shares and permissions, Active Directory user accounts, Group Policy, DNS, DHCP, etc. Managing, troubleshooting and resolving level III help desk tickets. Provide support for end users in VDI environment using VMWare Horizon for desktops and vCenter vSphere for servers. Managing and… Show more Full-time (40 hours per week)Managing and maintaining network hardware such as layer 2 switches, routers, firewalls, and wireless adapters. Network administration responsibilities including managing file shares and permissions, Active Directory user accounts, Group Policy, DNS, DHCP, etc. Managing, troubleshooting and resolving level III help desk tickets. Provide support for end users in VDI environment using VMWare Horizon for desktops and vCenter vSphere for servers. Managing and maintaining virtual machine storage to ensure resources are properly allocated and utilized. Working with outside consultants on internal projects as needed. Verify system backups to maintain data integrity. Monitoring and maintaining server backups usingVeeam. Show less

Full-time (40 hours per week)Performing duties of the Systems Engineer position since the position was vacated in September, 2021. Manage, troubleshoot and resolve help desk tickets. Provide support for end users in VDI environment using VMWare Horizon and vCenter. Provide support for all virtual and physical servers, storage, and desktop computer systems. * Working with outside consultants as needed. Working on internal projects as needed. Verifying system backups to maintain data… Show more Full-time (40 hours per week)Performing duties of the Systems Engineer position since the position was vacated in September, 2021. Manage, troubleshoot and resolve help desk tickets. Provide support for end users in VDI environment using VMWare Horizon and vCenter. Provide support for all virtual and physical servers, storage, and desktop computer systems. * Working with outside consultants as needed. Working on internal projects as needed. Verifying system backups to maintain data integrity. Show less

Full-time (40 hours per week)Install, upgrade and maintain network hardware such as layer 2 switches, routers, firewalls, and wireless adapters. Design, develop, implement and coordinate systems, policies, and procedures. Ensure security of data, network access, and backup systems. Manage IT staff by recruiting, training and coaching employees, communicating job expectations and assessing their performance. Act in alignment with user needs and system functionality to contribute to… Show more Full-time (40 hours per week)Install, upgrade and maintain network hardware such as layer 2 switches, routers, firewalls, and wireless adapters. Design, develop, implement and coordinate systems, policies, and procedures. Ensure security of data, network access, and backup systems. Manage IT staff by recruiting, training and coaching employees, communicating job expectations and assessing their performance. Act in alignment with user needs and system functionality to contribute to organizational policy. Audit systems and assess their outcomes. Preserve assets, information security and control structures. Handle annual budget and ensure cost-effectiveness. Show less

Full-time (40 hours per week)Responsible for assisting company staff with technical issues involving desktop computers, laptops, mobile phones as well as their related applications and technology. Managing Cisco Catalyst 3850 switches, Cisco ASA 5525 Firewall. Installation, testing, documentation and maintenance of new hardware and software including operating systems and their related patching and upgrades. Network administration responsibilities including managing file shares and… Show more Full-time (40 hours per week)Responsible for assisting company staff with technical issues involving desktop computers, laptops, mobile phones as well as their related applications and technology. Managing Cisco Catalyst 3850 switches, Cisco ASA 5525 Firewall. Installation, testing, documentation and maintenance of new hardware and software including operating systems and their related patching and upgrades. Network administration responsibilities including managing file shares and permissions, AD user accounts, DNS, DHCP, etc. Responsible for monitoring and verifying backup policies are effectively operating as well as modifying backups to make sure critical data is being stored. Primarily responsible for managing theday-to-day operations of a Windows-based network. Show less

Full-time (40 hours per week)Managing, troubleshooting and resolving all level II and level III network issues by recommending system configuration changes, upgrades and repairs. Coordinating with third-party vendors for onsite assistance for remote locations when necessary. Managing Cisco Catalyst 3850 switches, Cisco ASA 5525 Firewall and basic maintenance of Cisco 4451 Router. Providing Level II and Level III support for help desk and desktop support teams. Prioritizing workload for help… Show more Full-time (40 hours per week)Managing, troubleshooting and resolving all level II and level III network issues by recommending system configuration changes, upgrades and repairs. Coordinating with third-party vendors for onsite assistance for remote locations when necessary. Managing Cisco Catalyst 3850 switches, Cisco ASA 5525 Firewall and basic maintenance of Cisco 4451 Router. Providing Level II and Level III support for help desk and desktop support teams. Prioritizing workload for help desk and desktop support teams for daily activities and projects. Maximizing network performance, reporting operational status, and providing frequent updates on outages. Designing, documenting, implementing and enforcing network security policies and procedures. Show less

Full-time (40 hours per week)Maintain and support VMWare infrastructure including vSphere, Veeam backup and SAN. Maintain and support Citrix XenApp including provisioning published applications and supporting Citrix Receiver. Respond to escalated hardware and software as needed. Maintain and support Active Directory user environment including Group Policy Object controls. Maintain and support Windows server environment with VMWare and/or RDP and virtual desktop environment with Citrix… Show more Full-time (40 hours per week)Maintain and support VMWare infrastructure including vSphere, Veeam backup and SAN. Maintain and support Citrix XenApp including provisioning published applications and supporting Citrix Receiver. Respond to escalated hardware and software as needed. Maintain and support Active Directory user environment including Group Policy Object controls. Maintain and support Windows server environment with VMWare and/or RDP and virtual desktop environment with Citrix XenDesktop. Documentation of network infrastructure, security controls, industry standards/best practices, policies and procedures. Creation of a capital budget - expenditures and operating costs - ensuring IT expenditures do not exceed the approved budget. Manage software licenses, renewals and subscriptions. Work with auditor to ensure SSAE and SOC compliance. Ensure end user issues are resolved and needs are met in accordance with recognized SLAs. Show less

Full-time (40 hours per week)Creating, deleting, and maintaining network and email accounts using Active Directory for Windows Server 2008 and Server 2012, including membership in groups and access to network resources. Managing email accounts on Exchange Server 2007 and Exchange Server 2010.Installing, configuring and maintaining network equipment including Dell servers, desktops and laptops as well as Dell Sonicwall firewall. Installation of specialty software for certain servers and… Show more Full-time (40 hours per week)Creating, deleting, and maintaining network and email accounts using Active Directory for Windows Server 2008 and Server 2012, including membership in groups and access to network resources. Managing email accounts on Exchange Server 2007 and Exchange Server 2010.Installing, configuring and maintaining network equipment including Dell servers, desktops and laptops as well as Dell Sonicwall firewall. Installation of specialty software for certain servers and desktops. Oversight of inventory management for software and hardware components; maintaining accurate documentation for all system installations, configurations, and upgrades. Installing, configuring and maintaining antivirus/malware software on both servers and desktops and monitoring software license renewals.Administering organization-wide telecommunications via VOIP phone system. Responsible for ongoing process improvement and creating and maintaining policy and procedures documentation to ensure consistency, accuracy and reliability. Providing technology instruction and training to new hires and other employees as needed. Developing written training materials to provide training and technical support for desktop and laptop users. Show less

Full-time (40 hours per week)Solely responsible for managing all information technology needs of a multi-site organization in accordance with policies, procedures, goals and budgetary guidelines. Ensuring proper operation of existing network infrastructure by maintaining LAN / WAN equipment including: servers; applications; security cameras; security card readers for building access; desktop/laptop computer hardware, software, and peripherals; routers and switches; and telecommunications… Show more Full-time (40 hours per week)Solely responsible for managing all information technology needs of a multi-site organization in accordance with policies, procedures, goals and budgetary guidelines. Ensuring proper operation of existing network infrastructure by maintaining LAN / WAN equipment including: servers; applications; security cameras; security card readers for building access; desktop/laptop computer hardware, software, and peripherals; routers and switches; and telecommunications hardware and software with a combination of digital and VOIP telecommunications devices. Managing and maintaining information technology support for multi-location 24x7x365 Crisis Office call centers, focusing on consistency and reliability to ensure uninterrupted delivery of mission critical services – telephony, internet and email. Analyzing future technology needs and making recommendations on new purchases, assisting in obtaining bids and negotiating contracts with vendors. Working with Business Operations Department to utilize information technology to improve efficiency and support the needs of management, staff, and clients. Supporting eight physical locations, associated staff, and equipment. Maintaining data files and monitoring system configuration on servers to ensure data integrity and security. Troubleshooting and resolving all network performance and data access issues.Configuring, maintaining, and documenting all existing systems, applications, security, and network configurations. Installing new software releases, system upgrades, evaluating and installing patches and resolving software related problems. Configuring and deploying all new systems. Providing technical support and training to users. Explaining complex technology concepts and practices to staff, management and Board of Directors – mostly non-technical users. Setting up, securing and maintaining 4 separate WLANs at 3 different physical sites. Show less

Full-time (40 hours per week)Supporting faculty, staff and students by maintaining, upgrading, troubleshooting, and repairing desktop and laptop computers, peripherals, printers, operating systems, network hardware and software. Installing and configuring new hardware and software as needed.Monitoring network servers and operating systems in a Windows networked environment to ensure reliable operation and optimal performance. Ensuring successful daily incremental and weekly full backups… Show more Full-time (40 hours per week)Supporting faculty, staff and students by maintaining, upgrading, troubleshooting, and repairing desktop and laptop computers, peripherals, printers, operating systems, network hardware and software. Installing and configuring new hardware and software as needed.Monitoring network servers and operating systems in a Windows networked environment to ensure reliable operation and optimal performance. Ensuring successful daily incremental and weekly full backups on file servers, web server, application server and domain controller.Creating, deleting, and maintaining network and email accounts using Active Directory, including membership in groups, access to network resources and email quotas on Exchange Server 2003.Providing network technical support, responding to the needs and questions of end users concerning access to resources on the network. Researching and resolving network connectivity issues. Training users in the effective use of network resources and software applications.Maintaining WLAN as well as student VLAN providing extra security and separation between faculty and staff domain and student domain Show less