A Customer Service Professional striving to exceed customers’ expectations with a passion for innovation. She is experienced in different sectors of service-oriented industries (Administrative division, HR, Tour Guiding, Airline Groundhandling services) back in the Philippines, which enabled her to provide engagement and results by connecting people of cultural diversity, locally and internationally through great service and dedication.Moved to Munich, Germany since the year 2021. Since then, she is a highly-motivated career-changer driven by skills and experience. She is open to working in the Customer Experience, Sales, and Marketing career fields. She has interests in Beauty, Health, PR, Luxury Fashion, and Brand Marketing, Management, Airline and Tourism.Let's connect!
Flor Und Decor Ug
-
FloristFlor Und Decor Ug Apr 2023 - PresentMunich, Bavaria, Germany
-
Customer Service AgentCebu Pacific Air Apr 2019 - Apr 2021Manila, National Capital Region, PhilippinesHandled procedures 80-100 passengers and baggage Handling on daily basis according to airline standard and protocolProcessed luggage check-in procedure and ensuring its compliance with the airline’s restrictionsBaggage tagged with coordination with ramp agents to ensure proper weight and balanceFacilitated passenger boarding onto flights, boarding announcementManaged flight disruptions, baggage loss, and irate passengers on various situations -
Passenger Service AgentSingapore Airlines Jan 2019 - Mar 2019Cebu, Central Visayas, PhilippinesHandled passenger queueing on check-in countersAssisted the PSA in checking in passengersProcess luggage check and ensuring its compliance with the airline’s restrictionsBaggage taggingSupported the Supervisors on passengers boarding onto flights, boarding announcementsManaged flight disruptions, baggage loss, and irate passengers on various situations -
Tour GuideCebu City Government Jul 2018 - Nov 2018Cebu, Central Visayas, PhilippinesGuided tourists inside the premises of Fort San PedroShared detailed facts regarding the history of the tourist siteHandled calls and inquiries on booking reservation on private eventsAssisted the Tourism operating officer on administrative tasks -
Administrative InternPhilippine Department Of Tourism Feb 2018 - May 2018Cebu, Central Visayas, PhilippinesWorked closely with the Tourism Operations AssistantOrganized administrative files (Officers IPCR, PDS, Leave Request files)Draft communication letters (Memorandum of Agreement, Admin Order, Letter of Request)Handled calls to various partner agencies and organizationsHandled office inventories
Christy Jane Trani Education Details
-
Volkshochschule MünchenB2 Niveau -
Biliran Island Province State University1.375
Frequently Asked Questions about Christy Jane Trani
What company does Christy Jane Trani work for?
Christy Jane Trani works for Flor Und Decor Ug
What is Christy Jane Trani's role at the current company?
Christy Jane Trani's current role is Providing Value as a Service with professional support to help drive Customer Success | Customer Service Advocate | Aviation Industry.
What schools did Christy Jane Trani attend?
Christy Jane Trani attended Volkshochschule München, Biliran Island Province State University.
Not the Christy Jane Trani you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial