Dynamic and results-driven Sales and Business Development professional with a proven track record across telecommunications, financial services, and retail sectors. I specialize in building strong client relationships, driving market share growth, and consistently exceeding sales targets through tailored solutions. With expertise in CRM tools, strategic planning, and market trend analysis, I excel at identifying opportunities and implementing strategies that deliver exceptional customer experiences and boost revenue.Throughout my career, I have successfully managed cross-functional teams, streamlined operational processes, and demonstrated proficiency in risk management, regulatory compliance, and customer service. My experience spans various leadership roles, including 𝖡𝗎𝗌𝗂𝗇𝖾𝗌𝗌 𝖠𝖼𝖼𝗈𝗎𝗇𝗍 𝖤𝗑𝖾𝖼𝗎𝗍𝗂𝗏𝖾 𝖺𝗍 𝖠𝖳&𝖳 𝖺𝗇𝖽 𝖲𝖾𝗇𝗂𝗈𝗋 𝖡𝗎𝗌𝗂𝗇𝖾𝗌𝗌 𝖠𝖼𝖼𝗈𝗎𝗇𝗍 𝖤𝗑𝖾𝖼𝗎𝗍𝗂𝗏𝖾 𝖺𝗍 𝖢𝗈𝗆𝖼𝖺𝗌𝗍 𝖡𝗎𝗌𝗂𝗇𝖾𝗌𝗌, where I’ve developed strategic partnerships and played a key role in driving business expansion. I implemented innovative sales strategies that positively impacted team efficiency and customer satisfaction. I established and maintained a comprehensive understanding of market trends, enabling informed and strategic decision-making.I am highly skilled in negotiating, forecasting sales trends, and leveraging technical support to enhance customer satisfaction. Passionate about fostering long-term business relationships, I’m motivated by the opportunity to contribute to organizational success through a customer-centric approach, strategic problem-solving, and team collaboration.I am currently pursuing Cybersecurity studies at Baxter Clewis Academy, as I am passionate about learning new skills and expanding my knowledge in this rapidly evolving field. I hold a High School Diploma from the Community College of Philadelphia, where I studied Business and Social Skills. Fluent in English and proficient in Spanish.
Snap Finance
View- Website:
- snapfinance.com
- Employees:
- 969
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Client Success ManagerSnap FinancePhiladelphia, Pa, Us
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Business Account ManagerAt&TPhiladelphia, Pa, Us -
Business Account ExecutiveAt&T Jun 2024 - Present•Develop and maintain strong relationships with business clients, delivering tailored communication solutions to meet their operational needs.•Find and develop new sales opportunities, foster long-term business relationships, and sell AT&T’s services as well as other company-related products.•Perform assessments of client requirements to recommend suitable wireless, internet, and voice communication packages.•Collaborate with relevant internal departments to ensure effective delivery and support of the client solutions.•Use CRM systems to manage the sales processes, customer information, and regular follow-ups to improve client satisfaction.•Maintain or exceed agreed sales targets that are in line with the overall objectives of the team and market share expansion.•Successfully meets or exceeds expected sales targets on a regular basis, enabling the market share growth target to be achieved together with the team.•Provide exceptional customer service, resolving client concerns quickly and effectively while maintaining a professional relationship. -
Senior Business Account ExecutiveComcast Business Nov 2022 - Jun 2024United States•Developed and maintained relationships with mid- to large-business clients, offering them tailored telecommunications options to meet their needs.•Regularly met and surpassed sales targets, making sales through forming strategic alliances, acquiring new business, and managing current clients.•Collaborated with cross-functional teams to cooperate in providing excellent service and address client concerns.•Participated actively in marketing and competitive analysis with a view to developing new business opportunities and driving further expansion •Developed and sustained excellent relationships with major decision-makers which enhanced customer satisfaction and retention of customers.•Ensured successful onboarding of new accounts by extending appropriate training and assistance, resulting in improved customer satisfaction and long-term partnerships.•Managed sales activities and customer contacts while analyzing and predicting trends for sales revenue using the CRM. -
Mobile ExpertT-Mobile Apr 2019 - Nov 2022Philadelphia, Pennsylvania, United States•Exceeded sales targets by providing excellent customer service, understanding client needs and offering personalized solutions. •Regularly achieved and exceeded sales targets and was a well-performing representative in the region.•Effectively closed sales through communication, negotiation, and the establishment of strong client relationships.•Actively trained new sales staff for improved sales performance and a more cooperative working environment.•Developed new sales tactics that improved the efficiency of the team and customer satisfaction.•Delivered technical support for product demonstrations, dealt with technical issues, and provided troubleshooting to improve customer relationships.•Formulated and executed solid and detailed knowledge of market dynamics that facilitated an effective, well-informed and strategic approach to decision-making. -
Business Banking Specialist IiTd Jun 2017 - Dec 2018Mt. Laurel, New Jersey, United States•Provided a high level of customer service while resolving high-level client finance issues to maintain customer satisfaction and retention.•Played a role in managing complex financial activities such as the banking of clients’ deposits and the disbursement of loan clients’ withdrawals, processing wire transfers, and account balancing, all facilitated by sophisticated banking equipment.•Assisted in the meeting of sales goals by seeking out opportunities to sell or resell banking products such as loans, mortgages, and other investments by providing clients with individualized financial advice.•Developed and maintained relationships with customers by building mutual understanding and tailored financial solutions.•Defined, analyzed, and addressed inefficiencies in processes to ensure improvement in customer satisfaction.•Effectively managed to fix customer problems with timeliness and accuracy while maintaining professionalism. -
ManagerAuthorized Metropcs Dealer Aug 2014 - Jun 2017Philadelphia, Pa•Supervised and motivated a 10-member team, increasing productivity by 20% through good leadership and streamlined processes.•Created and implemented an effective training program for new workers, which improved employees and the level of service supplied to the customers.•Directed a successful rebranding campaign, contributing to customers’ activities, and achieved a 30% growth in market share.•Formulated and implemented techniques that enhanced the company’s financial situation, achieving a 15% decrease in operating costs.•Performed daily operation of the store, which included managing the stock, staff, and communication with customers. •Monitored and analyzed sales data to identify trends and opportunities, driving targeted strategies to boost revenue and meet performance goals.
Christy Ortiz Education Details
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Baxter Clewis AcademyCybersecurity -
Business And Social Skills
Frequently Asked Questions about Christy Ortiz
What company does Christy Ortiz work for?
Christy Ortiz works for Snap Finance
What is Christy Ortiz's role at the current company?
Christy Ortiz's current role is Client Success Manager.
What schools did Christy Ortiz attend?
Christy Ortiz attended Baxter Clewis Academy, Community College Of Philadelphia.
Who are Christy Ortiz's colleagues?
Christy Ortiz's colleagues are Sanjeet Apte, William Sibaja, Rick Mikolajewski, Codey Drake, Hasan Abdulahi, Norbert Ramirez, Duaine Vigil.
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Christy Martin (Ortiz)
North Andover, Ma2gmail.com, rodanandfields.com -
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Christy Ortiz
San Francisco, Ca5google.com, whateverconcierge.com, takeoff.com, gmail.com, pony.ai -
2navy.mil, gmail.com1 +183275XXXXX
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