• Accessed and aggregated large, raw data sets from multiple internal/external sources and transformed into meaningful analyses and actionable insights • Implemented analytical solutions to automate monthly complaint trending at different sites of Zimmer Biomet which saved 150 hours each month.• Developed dashboards using Alteryx, Tableau and SQL to help business and senior leadership with information for decision-making• Worked with IT to troubleshoot issues with data warehouse/Tableau server

Client: United Services Automobile Association(USAA)• Provided a data analytics solution to identify the reason for dip in Renters product conversion rate which saved $50,000 for the customer• Extensively used SAS, SQL for data exploration, cleaning, manipulation of large datasets to uncover interesting trends and relationships• Developed dashboards/reports using Adobe Site Catalyst to monitor the digital storefronts, products and campaigns • Performed cross channel analysis to reduce MSR (Member service representative) calls for servicing activities and to engage members through digital channels• Automated and moved manually executed SAS Codes to Control-M Environment

Clients: United Services Automobile Association(USAA), Malaysia Airlines• Experience with SAS Data Integration Studio and SAS Management Console• Created job flows for Data Extraction, Transformation, Loading data into the data warehouse using SAS DI studio(ETL)• Worked in Incident management, Change management and Disaster Recovery process• Performed requirement study, analysis, development and testing of various change request to create new or enhance existing job flows to fulfill business requirements• Designed summary reports with help of various SAS procedures