Christy Barrial-Simpson Email & Phone Number

New York, Ny, Us

Iselin, New Jersey

Responsible for the oversight of both wholesale divisions within the company. Analyze and revise business rules to function in tandem with operational needs, while still balancing system upgrades and corporate-mandates in accordance with federal regulation. • Coordinate all IT initiatives with operations, and vice versa. Liaison to all departments which requires working knowledge of all processes within the company. • Actively manage the loan operating system, Encompass, to identify… Show more Responsible for the oversight of both wholesale divisions within the company. Analyze and revise business rules to function in tandem with operational needs, while still balancing system upgrades and corporate-mandates in accordance with federal regulation. • Coordinate all IT initiatives with operations, and vice versa. Liaison to all departments which requires working knowledge of all processes within the company. • Actively manage the loan operating system, Encompass, to identify and resolve major issues within the company which adversely impact business.• Institute new systemic procedures that streamline workflow to be more efficient and accurate. Show less

Iselin, New Jersey

Offered promotion into management within a week of starting in the setup department. Responsible for controlling all new file submissions into underwriting to meet company service level agreements with client base.• Managed a team of eighteen employees while transitioning the department to adapt to extreme mortgage industry changes regarding guidelines and procedures.• Created a defined work flow for the setup department, which tracks new file submissions and provides easily… Show more Offered promotion into management within a week of starting in the setup department. Responsible for controlling all new file submissions into underwriting to meet company service level agreements with client base.• Managed a team of eighteen employees while transitioning the department to adapt to extreme mortgage industry changes regarding guidelines and procedures.• Created a defined work flow for the setup department, which tracks new file submissions and provides easily accessible reports for upper management to review.• Maintained stability despite high volume of new file submissions, balancing various job roles to ensure service standards exceeded customer expectations. Show less

Handled customer and employee queries and issues for wholesale division. Assessed rush review requests to ensure that requirements were met to clear from underwriting before closing. • Increased monthly loan closings by 15% due to role in organizing rush review request queue.

Submitted and reviewed all appraisal orders submitted by all divisions of Real Estate Mortgage Network, Inc.• Expanded business with the company’s retail branches by being a reliable point of contact for customers. Provided specialized training presentations with each new client.

Create lasting relationships to further expand business by creating new prospects and increasing growth with current clients.• Increased client base by 25% within the first six months of employment, more than doubling expected monthly sales.

Bachelor Of Science (Bs), Business Administration, Finance

Activities and Societies: Sigma Alpha Lambda, Sigma Alpha Pi

Associate Of Arts, Business