Christy Bolin Email & Phone Number

Dallas, Texas, United States

• Subject Matter Expert responsible for providing expertise in support of project implementation.
• Primary workstream is P2P with secondary workstreams of MDG & O2C.
• Attend workshops in support of Prep and Explore phase of project.
• Create user stories and test scripts in support of business requirements.
• Perform system integrated testing logging defects in JIRA as needed.
• Assist with master data definition and guide business in best practices for validation.

Dallas/Fort Worth Area

• Responsible for oversight of day-to-day activities of Data Coordinator, Master Data Specialist and Business Analysts.
• Responsible for data integrity of Item Vault, Item Cost, Distributor and Supplier Ordering Rules across multiple systems.
• Responsible for developing and analyzing ad hoc and scheduled reports to support ongoing business operations.
• Be a trusted liaison between the business and technology teams, understanding needs / requests, supporting releases that reflect those needs and working to see them implemented flawlessly.
• Provide subject matter expertise and guidance on the business process and system changes by advising/coaching business team leaders on the execution of business process changes
• Work with IT Project Managers, Development Managers, Systems Analyst and Lead Users to define business requirements, design the application, and test solutions.

Dallas, TX

• Responsible for oversight of day-to-day activities of Supply Chain Management Data Coordinators and Business Analysts.
• Responsible for developing and analyzing reports to support supply chain strategy initiatives and ongoing business operations.
• Responsible for the design and implementation of dashboard metrics, ongoing reports and ad hoc queries, to communicate KPI’s and influence data driven decisions. Accurate and timely delivery of weekly, monthly and.
• Work closely with stakeholders across the business to develop specifications for ongoing reports and queries that produce high quality analyses that drive actionable insights.
• Work with vendors and supply chain partners to identify collaborative data opportunities.
• Responsible for the management, prioritization, and execution of multiple ad-hoc reporting requests.

Dallas, TX

• Responsible for developing and analyzing reports to support supply chain strategy initiatives and ongoing business operations. This includes extracting and presenting data in a concise and relevant manner as well as.
• Responsible for the design and implementation of dashboard metrics to communicate key performance indicators and influence data driven decisions.
• Liaison to IT for the Supply Chain Management team.
• Work with IT Project Managers, Development Managers, QA and lead Users to define business requirements, design the application, and test solutions.
• Work with vendors and supply chain partners to identify collaborative data opportunities.
• Assist IT Testing Department (QA) in test plan design, scripts and the actual testing for validation.

Dallas, TX

• Operate as Finance user liaison to IT for the EnterpriseOne financial modules. Provide user support for various planned enhancements and upgrades.
• Serve as SME for organizational projects & initiatives.
• Maintain and manage Enterprise One foundational system setups (Address Book, Automatic Accounting Instructions, etc.) in cooperation with other business groups.
• Troubleshoot open issues related to data integrity, setup issues, and transaction errors.
• Work with IT Project Managers, Development Managers, Business Analysts, QA and lead Users to define user business requirements, design applications, and test solutions.
• Partner with IT Testing Department (QA) and users to coordinate User Acceptance Testing (UAT). Involves development of test scripts, executing test transactions, reviewing test results and providing sign-off for.

• First point of contact for User Support in PeopleSoft Billing, Order Management, Accounts Receivable and General Ledger. Track issues and ensure timely resolution. Liaison between IT Analysts and end-user for project.
• Analysis & documentation of project requirements for Billing System Implementation.
• Design and evaluate business processes for appropriate internal controls and compliance with corporate guidelines and initiatives.
• Assist IT analysts with design, validation, and testing of custom system objects.
• Centralized point of control for products and distribution accounting. Review requests and complete accurately.
• PeopleSoft Training - Create desk references and end user training documentation.

• Responsible for Supply of Inventory to North America totaling 3 million tons annually of hazardous liquid petrochemicals.
• Managed customs broker relationships for methanol imports, including $1 million budget for brokers.
• Managed relationship with all surveyors for North America and negotiated rates, including $2 million budget.
• Team Lead for all inventory and logistics issues.
• Global supply chain team member to optimize supply systems, including responsibility for vessel optimization for North America. Optimize terminal operations to meet demand at the lowest cost.
• Collaborate with various domestic and global customer service, sales, logistics coordinators, and Supply Chain teams to ensure supply meets customers’ demand.

• Liaison between business and technical staff at all levels on PeopleSoft, I2 Demand Planner and I2 Supply Chain Planner through all phases from planning, implementation and use.
• Trained new employees on all systems and software applications.
• Responsible for Business Process Documentation using MS Word and Visio to train employees.
• Collaborated with various teams to provide issues resolution.

• North American Subject Matter Expert for Marketing and Logistics for deployment and implementation of PeopleSoft for North America, Europe, and U.K.
• Expert Supply Chain business and systems knowledge.
• Led a group of 10 people to determine all detailed requirements with other subject matter experts and the vendor.
• Participated with vendor in initial configuration and alpha testing.
• Coordinated testing between N.A., U.K. and Europe for Marketing and Logistics software.
• Created and maintained user documentation.

• North American Subject Matter Expert for Marketing and Logistics for deployment of I2 Demand Planner and our internal Market Intelligence system.
• Gathered, documented, and analyzed market intelligence information to assist in decision making.
• Developed and maintained Microsoft Access databases containing sales, logistics, and forecast data.
• Created tables, queries, and macros in Microsoft Access to provide information to the entire global company.
• Created, analyzed and distributed management reports such as Top 25, Netback variance, and Budget vs. Actual reports.

• North America Subject Matter Expert for Marketing and Logistics deployment of new ERP system Continuum.
• Created, reviewed, and approved detail designs and requirements of customized components.
• Developed test plans and tested all key software modules.
• Trained 25 end users in North America.
• Created and maintained end user documentation.

• Negotiated and managed rail and truck rates for North America.
• Managed fleet of 1300 railcars including optimization and utilization from 12 different operating locations.
• Proactively investigated and resolved transportation problems.
• Managed railcar leasing, railroad, and trucking company contracts.
• Daily liaison with Sales and Marketing, Accounting, and Customer Service.
• Involved in ISO certification, Responsible Care, and Haz Mat programs.

• Received, processed, and shipped orders ensuring timely delivery and distribution of product.
• Maintained East Coast inventory daily to ensure availability to customers.
• Maintained monthly prices and disseminated 10,000 invoices annually totaling $36 million in revenue.
• Assisted Sales and Marketing with forecasting and pricing.
• Expedited solutions to customer problems and concerns.

Bachelor, Business Administration; Marketing Logistics

Activities and Societies: Delta ZetaEmphasis in Logistics

Education record