Worked on TX TELPAS/Extended Response, TX ASMT English Language Arts/ExtendedResponse, MCAS English Language Arts, KY Writing Essay, and TN Writing Field Test.Evaluated student responses to subject-related open-ended questions according to a customer-supplied scoring guide. Qualified by a series of tests to score.Evaluated student responses to open-ended questions in a reliable manner and scores according to the customer-supplied scoring guide. Successfully internalized training and customer scoring guide. Put aside personal biases and apply a scoring guide according to customer requirements. Met rate and quality management standards were established for the project.

Research Associate (Quality Assurance) - Court ResearchEquifax/Appriss - Louisville, KYApril 2022 to PresentThe Research Associate (Quality Assurance) – Court Research performs skilled analysis of public records from disparate sources including web-based public portals, subscription-based access points, automated public record scrapers and internal and external third-party court researchers, ensuring accurate public record information is provided to our clients according to internal company standards. In addition, Research Associates within our Quality Assurance Department are trained on an assigned base of Customer to ensure specific guidelines and rules are followed.Performs skilled public records research in accordance with established procedures using various court access systems.Reviews and analyzes public record data, identifying key information and accurately transcribing it into internal systems according to a standardized format.Reviews own work and peer reviews that of other team members to assure accuracy in search criteria and data entry and compliance with internal research and reporting standards.Must possess a solid understanding of the nation’s county courts, including court hierarchy and structure and recordkeeping systems.Strong proficiency in understanding county court records, the nature of county criminal offenses and how they progress through the criminal justice system, and the nuances and differences across varying jurisdictions.

• Enter client information in ICES. Answer inbound calls. • Process HIP Applications. • Process Changes and Alerts For SNAP and Medicaid. Ensures cases are complete and accurate per State Policy. Documents notes in CLRC. • Customer Service. Type 80 wpm. Transcribing. Performed data entry and verified the accuracy of such data. Extensive experience performing data entry work and routinely working independently and provide direction to others. In a production environment, I have experience working in a fast paced keying environment characterized by production standards.• Selected codes according to established classification characteristics for data reported by respondents and keying the code selected. Screened data entered by respondent and research various sources (zip code directories, area code directories, etc.) to determine data to be keyed. Select correct data and write data in correct field when respondent leaves required fields blank on forms to be keyed.

• Draft Pleadings. Correspondence. Copy/Fax.• Depositions.• Calendar for two Attorney’s.• Medical Chronologies. Dictation/Transcribing. • Office Management. Type 80 wpm. Investigation into PI cases. Control all incoming correspondence and action items.• Drafted responses to routine and non-routine requests for more information concerning the programs and operations of the office.• Ensured that documents were complete both procedurally as well as grammatically. Received telephone calls and visitors, referring callers to appropriate offices. • Assessed and Investigated Auto Claims via paperwork from Adjuster. Ultimately investigating medical records for pre-existing conditions.