Christy Chatham Email and Phone Number

Services Include:VA Disability Claim AssistanceMentor opportunities DEI training-veteran focusedVeteran employment consultant Public Policy ConsultantPublic Speaker

Work independently or as part of a team on all aspects of a review, including scheduling and conducting entrance/exit conferences and interviews; examining financial disclosure reports and systems, written ethics advice, and education materialsCollect and organize all relevant information, prepare working papers, index and reference working papers, and organize working papers in binders. Perform peer reviews of reportsPrepare working paper summaries and develop findings, conclusions, recommendations, and timeframes for achievement of recommendations to be reported to the agency head and the President of the United States of America.Review financial disclosure reports filed by senior government officials, presidential appointees, and nominees for technical completeness and identify apparent conflicts of interest.Program manager for Department of Justice Referrals for conflict of interests violations. Plans and conducts projects and initiatives associated with complex government policies, problems, or issues; enforces outreach and compliance for agency ethics programs. Works with agencies General Counsel and Inspector General on ethics related issues and offers solutions to prevent conflict of interests and increase agency transparency to the public.Makes recommendations to senior managements regarding the formulation of public policies, laws, regulations, and guidelines covering ethics compliance.Provides expert advice to staff in their formulation of investigative plans and letters of investigative findings during regional conduct of compliance reviews and of complaint investigations.Assists with the development and implementation of these strategies, including preparation of materials and writing and delivering presentations.Serves as a member of an intra and inter agency working group in the development of policies, legislative and regulatory proposals and special ethics initiatives to ensure that there are no appearance of conflict of appearance.

• Participate on special projects that are tasked with addressing and solving operational issues ensured our compliance of Department of Veterans Affairs policy and collaborated on a team that sent best practices that were recognized by the Department of Veterans Affairs.• Initiated and Implemented new innovative processes in the Emergency Department and the entire patient flow of the VA Medical Center to shorten wait times and maximize our effectiveness• Coordinated Veterans Voice of the Customer to implement solutions with their feedback• Patient advocate trainee• Work with Social Work, Mental Health, HUDVASH and VBA to assist Veterans• Post time with no discrepancies/exceptions• Performed Bookkeeping tasks • Monitor payroll budget for approval and disapproval of overtime• Ensure employee performance reviews are completed for bonus disbursement• Conduct research and analysis to recommend to leadership on the projects of concern through the Systems Redesign Team by developing an understanding of operations, improving mission performance, operational efficiency and present innovative ideas in a concise and effective manner.• Assisted in the facilitation Public Affairs Training for Michael E Debakey Leadership• Assisted Public Affairs Department at Michael E. Debakey Medical Center with Great Day Houston taping 2013 and various media interviews• Lean management yellow belt certified (similar to Lean Six Sigma)• Conduct rigorous analyses to address critical policy and business issues and generate insights about Department of Veterans Affairs improvement• Collaborate with VA decision makers

• Manage total store level operations, including staff hiring, training, evaluation and work schedules.• Created programs and marketing plans to have associates market to business in local area. • Researched and analyzed competitors strategies of promotion to counter their efforts and maximize our marketing dollars• Stayed abreast of industry trends by being proactive and flexible to change and through research• Handle budget planning and tracking, accounting and payroll. • Coordinate inventory control, receiving; merchandising and store maintenance.• Established sales goals managed budgets and devised sales forecasts.• Trained, Mentored, and coached all associates in the district.• Assessed business needs, identifies, measures, and monitors customer or business needs in order to make decisions and take appropriate actions. \Conflict Resolution• Conducted Customer Analysis and research area demographic to identify customer needs to gauge overall impact of products/services and marketing to customers. Used research data to identify which products, services, and features to promote to current and potential customers. • Increased Business to Business traffic and exposure by determining business requirements Assisted district manager in all areas of resets, remodels, relocations, and new store openings• the ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved parties.

• Outstanding Sales Award (2010, 2011)• ABC Award-Customer Service Award• Lease to prospects using action selling techniques• Post rent• Charge Late fees and other miscellaneous charges to resident accounts• Performed bookkeeping tasks• Develop relationships with businesses that our residents frequented and developed Houston’s PERKS program. The program is designed to offer discounts for residents (resident retention efforts) and to bring new traffic through logo placement in participating businesses.• Two time winner of Marketing Captain of the Year and Quarter• Cultivated client relationships in the up and coming contemporary areas in Houston through extensive marketing research and data analysis. Resulted in a 25% increase in visits from clients per property. • the ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved parties.• National marketing consultant for branding and developed marketing program for regions and played a key role in redesigning marketing strategies for southeast region.• Create, plan, develop and implement research projects with success and ease of flow• Proven ability to analyze complex data and communicate and disseminate this information to laypeople clearly and accurately.• Develop marketing plans and strategies to identify customer needs and enhance services• Collected and analyzed data on customer demographics, preferences, and needs and leasing habits to identify potential markets and factors affecting product demand.

The skills I have learned as An Intelligence Analyst has prepared me for fields such as research, sales, collecting, and analyzing intelligence information which has had a positive and beneficial effect in business planning, sales and strategy.• Conduct debriefings and interrogations of HUMINT (human intelligence) sources in English• Assisted in screenings of HUMINT (human intelligence) sources and documents; • Collecting and validating intelligence, assessing the credibility of information and reliability of sources.• Delivering information as presentations or in formal reports and briefing the same to customers.• Utilizing various analytical techniques and procedures to understand and decode wide range of intelligence information. • Produced information for customer release relating to the education and prevention of criminal activity. • Identify and analyze potential threats on land, air and water• In-depth analyst of collection operations and counter-intelligence investigations• Researching, reviewing, collating and evaluating raw information, and analyzing intelligence information to include conduct timeline and relationship to link analysis.