Christy Chen Email & Phone Number

Headquarter

Responsible for the business success of Mateview products, including but not limited to market research, consumer insights, product/portfolio management, marketing operation, sales management and business development.

Latin America

Working as Program Director Assistant under América Móvil NFV Private Cloud Program, responsible for customer relationship development in group company level, and Sales/Profit&Loss management for the program.- Customer relationship management: responsible for 2 country managers' customer development and sales lead management in group company level. Successfully improved 1 country manager from neutral to supporter, constantly speak out for Huawei in group company meetings, exploited and validated 3 sales leads;- Sales/Profit&Loss management: responsible for monitoring and analyzing financial performance and sales lead status of the program, publishing analyzing results to each PM in monthly basis and discuss for possible improvements, tracking sales lead status and discuss feasible BD strategy.

Latin America

Working as project manager under América Móvil NFV Private Cloud Program, responsible for Ecuador. This program aims to deploy private cloud for América Móvil’s subsidiaries in 10 countries. The solution of Ecuador Project is the most complicated solution among the program, as well as the most completed commercial solution by far. Huawei consolidated this horizontal-integration solution based on the lessons learnt from HKT and STC business case and intended to be a benchmarking project for potential corporate and operator customers in European countries.Tasks include but are not limited to: -Integrated plan management;-Profit & Loss management;-Sales leads engagement;-Customer engagement;Achievement:-Initial to date, all 8 major milestones achieved on-time, 2 extra customer business objectives accomplished. Overall implementation progress ranked no.1 among 10 countries;-Revenue target for 2018 and 2019H1 accomplished 100%, saving service costs 1.4M USD compares to budget estimation, non-compliant recognized revenue zero. -By exploiting and validating sales lead discovered during implementation, acquired 2.3M USD additional contract which is out of original scope. -By actively developing customer engagement, general and key customer relationship greatly enhanced, improving responsible customer project owner from objector to supporter;

Asia

Working as program control manager for a Full-Turnkey program, directly reporting to program director. Take ownership of profit & loss management and compliance, integrated plan management, and process optimization. Tasks include but are not limited to:-Adaptation and staff training for IFRS 15;-Review and analysis for contract fulfillment;-Analyzed and optimized Acceptance documentation acquisition and retention process;-Resource planning(including sub-contractor management) for the delivery plan;-Issue monitoring, follow-up, and its resolutionAchievement:-Established and standardized a particular invoicing process that recovered 14M USD Account Receivable which was going to be noted as bad debts;-Semi-annual revenue goal 104% accomplished, noncompliant recognized revenue amount reduced from 21% to 0.24%, Day Sales Outstanding reduced from 58 days to 37 days.-By improving Acceptance process, First-time UAT Pass rate raised from 82% to 95%, saving 2.3M USD service costs compare to budget estimation.

Gentofte, , Capital Region, Denmark

As the consultant for Automation & IT BU, I was responsible for evaluating potential IT Service Management systems for Automation & IT. Tasks include but are not limited to:-Investigate user requirement specification;-Conduct market research;-Contact and negotiate with potential vendors on the short list;-Drafted and presented the evaluation report for company CTO, CFO, Vice President of Sales and other senior executives.

Frederiksberg, Capital Region, Denmark

CBS receive around 800 international students for each semester, I was responsible for student registration and buddy matching; planning and organizing pre-semester events.

China

Support BI project initiates, asset management, inventory control, server room maintenance and meeting preparation.

Master Of Science - Ms, Business Administration And Information System

At the MSc in Business Administration and Information Systems you learn how to use information and information technology to add value.

Bachelor Of Science (Bsc), Economics And Information Technology

Courses: - Corporate Finance - Business Law - Statistics - Macro & microeconomics - Innovation and Entrepreneurship - Organization.