Chris T. Yeung Email & Phone Number

San Francisco, California, United States

• Collaborating with the Credit Risk team to help support possible bugs within the credit risk model. • Utilize SQL to analyze data and present results to support the Credit Operations Team.• Supporting Learning and Development team by assisting with grading for upskilling agents. • Assisting/Support with the ad-hoc analysis project with QA and Business Operation Department• Cross-functional projects with Risk, Consumer Advocacy, Compliance, Customer Development, and Member Support.

• Underwriter for unsecured, personal loans by applying an End-to-End loan conditioning method according to Lending club policies and procedures.• Performs pipeline management that demanded from customers communication, documents received, and pertinent information received to conclusively decision an application.• Direct customer Interaction. Appraised work to verify borrower identity and employment information, explain documentation requirements, and answer any questions or inquiries borrowers may have regarding loans application.• Analyze and verify document authenticity such as retirement and pension benefit statements, pay stubs, W2's, 1099's, bank statements, tax returns and IRS tax transcripts.• Top producing agent in the department while maintaining average 90% Quality Assurance• Achieved LC values rewards 2 quarters in a row for “Act like an Owner” and “Do what’s Right”.

• Managed projects by calculating and reprioritizing tasks.• Reallocating resources to complete projects to ensure that all tasks are completed on scheduled for outsourced projects by large architectural, financial, legal, and accounting firms. • Responsible for duplication of litigation, oversize, banners, signs, poster, presentation, and graphic design.• Met and exceeded monthly sales target and customer satisfaction goals.• Direct client interaction. Appraised work and provided specific information for inquiries and quotations.