Christine Foster Email & Phone Number

San Antonio, TX, US

United States

Server RecruitingUpdating Status/Servers/ClientsData Entry

Remote

Manage serves in TX, NE, MI, LA, AR, IN, MO, KS 2021 SISU award Manages pipeline of @ 1000 jobs per month Manages the client and server experience on the platform, skip tracing, customer service

San Antonio, Texas Area

Deliver Closings to their home or law offices based on the type of loan and Application documents for all type of loans, HELOC, Refinance no cash and cash out, Reverse Mortgages Very knowledgeable of documents and explain them professionally Process serving- serving legal papers -rated in the 98% for servers and several times in the top 75 of all processor.

Live Oaks, San Antonio Texas Area

Identified and Spearheaded the strategic plan to correct a backlog of 750 post-closing loans identified from reports I created, increased sales volume and order processing efficiency. Started managing 19 employees and grew the group to more than 40 employees. 91% accuracy met in 1,600 (monthly pipeline) loans by including loan status and individual.

Chicago, IL

*Established processing procedures by monitoring workflow processes resulting in the reduction of error rates from over 20% to below 5% within the first 6 months*Maintained a pipeline over 1100 with 31 processors and 3 team Leads, which produced the highest volume of the three operation centers.*Enhanced working procedures to established efficient workflow.

Chicago, IL

*Built sales volume to the second highest volume/revenue for the office within first 4 months.*Designed and implemented process improvement measurements for processors that resulted in increased efficiency and improved quality for customer relationships.*Created sales marketing plan to create additional sales volume.

Chicago, IL

*Established a third location for a non-prime operation that provided growth and excellent customer service to the salesforce.*Achieved volume growth from zero to $75 million in 3 months. Developed and implemented a workflow process encouraging loan officers for more efficient and quality service with shorter turn-around times.*Developed a pre-closing.

Chicago, IL

*Developed and managed a start-up region for a wholesale lender; expanding region from 30 employees to over 150 employees in 6 months; increasing volume from $1 million a month to over $70 million.

Elmhurst, IL

*Managed a team that evaluated the Auditor’s recommendations to ensure the proper refunds were given; reducing unnecessary refunds saving the company $1.5 Million.*Developed and led the new “secret shopper” team and end the first month on target of goal. Resulting in the team to complete over 700 shops per year.

Chicago IL

*Restructured a district; fully staffed each branch with managers, and upgraded 9 out of the 13 branch managers.*Managed P&L and made district #1 out of 86 within the U.S.

Elmhurst, Joliet

*Turned-around a failing operation; improving branch results into the number one profitable branch in Illinois; resulting in the branch becoming the #1 branch out of 1400.

Postbaccalaureate Certificate, Project Management, 3.50

Developed Project Management Process -Workflow understanding and Stages- Execution- Completion • Project Management Plan • Risk Management.

Business Administration And Management, General, Gpa 3.63/4

Education record

Intermediate to Advance at the Majority of Microsoft products, NMLS Licensed (229739), Notary (TX), Courses & workshops in Six Sigma.