Christy Ham, Lssyb Email & Phone Number

United States

• Assisted with vault operations including federal reserve bank shipments, cash audits, and daily balancing• Developed new business relationships through banking product offerings • Processed and maintained customer file records to ensure that they are current and meet internal requirements• Conducted monthly reviews of loan files and customer accounts for compliance and internal audit purposes

• Effectively developed new member and business sales to achieve individual and branch sales goals; achievedor exceeded monthly sales expectations.• Managed member transactions according to TruStone guidelines and provided friendly, helpful sales and service that strengthens current member relationships.• Built new relationships outside of the branch; including attending community events.• Promoted a positive image of TruStone with all members.• Sold, underwrote, and closed personal loan accounts including credit cards, personal and auto loans.

Minneapolis, Minnesota, United States

• Open basic consumer deposit accounts, including Share, sub-share, checking, certificates, and convenient services following established standards and procedures• Utilize effective communication skills to anticipate customers' needs and provide financial services while creating lasting relationships.• Train branch staff on TruStone’s products and processes through a mixture of staff development methods including role modeling sales techniques, job shadowing, written procedures and flowcharts, and group discussion in branch meetings.

Minneapolis, Minnesota, United States

• Processes routine consumer and business financial transactions, including withdrawals, transfers, and purchases of negotiable instruments.• Cross-sell the Credit Union’s products and services. Promote business for the Credit Union by supporting good member relations and referring members to appropriate staff for new services.• Achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships.

Edina, Minnesota, United States

• Responsible for reviewing server sales reports and auditing the remaining cash balance for the restaurant.• Handled various amounts of cash payments and deposits as a server and supervisor.• Performed well in a fast and high-pressure environment while providing exceptional service.• Worked directly with customers and staff to find solutions to issues that may have surfaced.

Bachelor Of Science - Bs, Applied Leadership

Associate Of Arts - Aa, Liberal Education