Christy Ham, Lssyb Email & Phone Number

United States

• Assisted with vault operations including federal reserve bank shipments, cash audits, and daily balancing
• Developed new business relationships through banking product offerings
• Processed and maintained customer file records to ensure that they are current and meet internal requirements
• Conducted monthly reviews of loan files and customer accounts for compliance and internal audit purposes

• Effectively developed new member and business sales to achieve individual and branch sales goals; achievedor exceeded monthly sales expectations.
• Managed member transactions according to TruStone guidelines and provided friendly, helpful sales and service that strengthens current member relationships.
• Built new relationships outside of the branch; including attending community events.
• Promoted a positive image of TruStone with all members.
• Sold, underwrote, and closed personal loan accounts including credit cards, personal and auto loans.

Minneapolis, Minnesota, United States

• Open basic consumer deposit accounts, including Share, sub-share, checking, certificates, and convenient services following established standards and procedures
• Utilize effective communication skills to anticipate customers' needs and provide financial services while creating lasting relationships.
• Train branch staff on TruStone’s products and processes through a mixture of staff development methods including role modeling sales techniques, job shadowing, written procedures and flowcharts, and group discussion in.

Minneapolis, Minnesota, United States

• Processes routine consumer and business financial transactions, including withdrawals, transfers, and purchases of negotiable instruments.
• Cross-sell the Credit Union’s products and services. Promote business for the Credit Union by supporting good member relations and referring members to appropriate staff for new services.
• Achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships.

Edina, Minnesota, United States

• Responsible for reviewing server sales reports and auditing the remaining cash balance for the restaurant.
• Handled various amounts of cash payments and deposits as a server and supervisor.
• Performed well in a fast and high-pressure environment while providing exceptional service.
• Worked directly with customers and staff to find solutions to issues that may have surfaced.

Bachelor Of Science - Bs, Applied Leadership

Associate Of Arts - Aa, Liberal Education