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As a forward-looking HR strategic partner, I have nearly two decades of experience developing and executing transformational change initiatives for both emerging and Fortune 1000 companies across diverse industries. Throughout my career, I have achieved recognition as a trusted advisor and business partner, earning a reputation for converting transactional, reactive HR departments into strategy-minded, high-performance teams and building continuous improvement cultures. My background encompasses a repeated history of directing the design/delivery of onboarding and training programs that improve engagement, productivity, retention, and promotion rates.In my current role as Director, HR for Cox Automotive, I lead a two-member team supporting 20+ finance leaders, focused on delivering people strategies and support organization design efforts for the company’s Finance group (1,100+ employees). In two years, I completed seven Finance group reorganizations, championed eight department-focused restructure projects, and led an ongoing rightsizing project.Earlier in my career, I progressed through increasingly responsible HR management roles with Cbeyond over eight years, leading efforts that resulted in a highly effective HR department (30+ employees) enabling the 2K+-employee company to meet both organic and acquisition growth goals. I launched my career in foundational HR positions.I hold a Master of Science in Management with a specialization in Human Resources and a Certificate in Business Strategy from the Human Resources Leadership Academy.
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Avp, HrbpCox Automotive Inc. Mar 2020 - PresentAtlanta, Ga, Us -
Director Of Human ResourcesCox Automotive Inc. Mar 2015 - 2020Atlanta, Ga, UsRecruited to build and lead an HR team delivering people strategies for and partnering in organization design with the Finance organization, a companywide group of 1,100+ Accounting and FP&A team members in four of five total business lines across 37 states. Provide leadership for two HR Business Partners and develop strong working partnerships with management, employees, and HR Centers of Expertise. Advise 20+ SVPs/Finance leaders in the areas of performance and talent management, employee relations, organizational design, recruitment, compensation, and leadership development. Direct support for Corporation Services (Facilities, Security, Construction) comprising both a 70-member nationwide team and a 30-member Atlanta-based Supply Chain team. Provide HR leadership/advisement to VP and SVP level Finance leaders on an 18-month companywide Compensation Career Architecture and Leveling project. Act as strategy consultant advising Sr. Director level business leaders and the organizational design team on a multi-year, $300M customer-focused change initiative. Served as HR strategy leader during a business unit closure, facilitating the workforce reduction, and internally redeploying 60% of the team. Led seven Finance group reorganization projects and eight department-focused restructure projects. -
Sr. Director, Human ResourcesBirch Communications (Formerly Cbeyond) Mar 2014 - Mar 2015Atlanta, Georgia, UsDirected strategic change management, workforce planning, employee engagement, and the employment lifecycle, (compensation, acquisition transition, on-boarding, retention). Led 18 HR Business Partners/13 Coordinators, served as internal HR consultant to executive leadership, and partnered with in-house counsel on legal defense strategies to reduce claims. Ensured regulatory compliance and facilitated training delivery for managers. Oversaw a key workforce management initiative that reduced attrition 12% in six months. Piloted a companywide initiative integral in attracting/retaining top talent by transforming a fixed and segmented PTO policy. Maximized cost effectiveness by administering the corporate compensation program. Served as a key member of the Acquisition Preparation Task Force. Led post-acquisition restructuring/realignment efforts; rightsized 450 personnel over seven months. -
Director, Human ResourcesCbeyond, Inc. (Acquired By Birch July 2015) Jan 2008 - Mar 2014Atlanta, Ga, UsStrategic HR leader over companywide solutions for a 2K+-person workforce. Led the transformation of a reactive, transaction-based HR department into a highly engaged, proactive team of credentialed HR partners working closely with executive leadership to develop strategic human capital solutions aligned with $1B growth projections. Provided direct leadership for 15 Business Partners and seven Managers and indirect oversight for 15 Branch Coordinators supporting nine business units. Implemented personnel, improvement, and training/development audit programs.Initiated and led a restructuring effort supporting three major RIFs in three years. Instilled a culture of continuous improvement/education by championing team development, providing promotional opportunities, and facilitating the first PHR certification (95% of HR team). Played an integral role in leading the effort to reduce turnover among the sales force. Saved the company $782K annually in benefit charges by introducing an Unemployment Third Party Administrator. Implemented an employee relations tracking tool enabling HRBP team to create key historical reports and an exit interview software tool to identify turnover triggers and develop targeted solutions to reduce attrition. -
Hr, ManagerCbeyond, Inc. (Acquired By Birch July 2015) Jan 2006 - Dec 2007Atlanta, Ga, UsBrought on board to bring the sales management team in line with internal/regulatory requirements and turn around a history of inconsistent HR decision-making which heightened legal liability exposure/claims. Led development of the HR team across branch locations, replacing three Business Managers with HR Managers and adding three new HR Managers to support company growth from 700 to 1,150+ employees. Integral in turning around a high rate of EEOC claims (14 in 2005 alone) to less than 1% and achieve compliance via targeted training (HR laws and best practices). Integral in reducing turnover 6% in 24 months by standardization of pay rates and uniform compensation. Improved federal/state compliance, reducing California Labor Commission-related claims 28.5%. Saved $40K in annual insurance premiums in year one via a revised Motor Vehicle Report and Criminal Background Check program. Introduced the company’s first relocation program, saving $300K annually and $4.6K+ per relocated employee. -
Hr GeneralistIron Mountain Jul 2004 - Jan 2006Boston, Massachusetts, UsSupported the 550-employee Data Protection and Digital-Escrow divisions spanning 12 locations across the South, Midwest, and East Coast. Assumed an interim leadership role managing multiple regional locations after three weeks with the company, continuing to manage the region independently for nine months during the search for a new HR Manager. Partnered with the VP of Operations to determine salaries for new roles, maximizing performance and profitability. Developed interview processes for leaders/branch management and oversaw 12 concurrent FMLA cases. -
Early ExperienceMultiple Companies 1996 - 2004Foundational HR positions encompass a seven-year progressive tenure, including HR Assistant, SITA; HR Representative, Delta Staffing Services; and Human Resources Manager, MisterArt.com.
Christy N. Jackson Skills
Christy N. Jackson Education Details
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Lesley UniversityManagement; Human Resources -
University Of Georgia - Terry College Of BusinessHuman Resources Leadership -
University Of Tennessee, KnoxvilleSpeech Communications
Frequently Asked Questions about Christy N. Jackson
What company does Christy N. Jackson work for?
Christy N. Jackson works for Cox Automotive Inc.
What is Christy N. Jackson's role at the current company?
Christy N. Jackson's current role is AVP, HRBP at Cox Automotive Inc..
What is Christy N. Jackson's email address?
Christy N. Jackson's email address is ch****@****hoo.com
What is Christy N. Jackson's direct phone number?
Christy N. Jackson's direct phone number is +140456*****
What schools did Christy N. Jackson attend?
Christy N. Jackson attended Lesley University, University Of Georgia - Terry College Of Business, University Of Tennessee, Knoxville.
What skills is Christy N. Jackson known for?
Christy N. Jackson has skills like Building Relationships, Employee Relations, Strategic Hr, Hr Consulting, Human Resources, Strategic Human Resources Leadership, Compensation And Benefit, Performance Improvement, Succession Planning, Cross Functional Team Leadership, Performance Management, Recruiting.
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