Christy Frost, Acc Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Drive the end-to-end content design, development, and maintenance process for all eLearning related to stem cells:- Work with internal subject matter experts (SMEs) to gain an in-depth understanding of training topics.- Undertake needs assessment, and do topic research.- Formulate project plans and learning objectives.- Develop scripts, outlines and storyboards for learning content that presents information in a clear, concise and logical way.- Design, develop and edit video and eLearning content using Articulate Storyline, Camtasia, Vyond, and Revoicer.- Create practice activities that promote learning and retention.- Lead review process with a cross-functional team of SMEs and stakeholders. - Manage Dualcode LMS for delivery of external hospital partner training.- Ensure content stays up to date as work instructions or processes change.Design and lead workshops related to training development best practices for colleagues as a capacity building initiative.

Supports talent development and leader enablement through leadership and performance coaching, training, and the implementation of best practices for our aligned development coaching program.- Collaboratively designed coaching on-boarding and stakeholder engagement processes in order to build a competitive internal coaching program aligned with organizational culture and key strategic priorities.- Coached staff on time management and meeting project goals - their direct supervisors reported an increase in performance after coaching. Employees who received fundraising coaching from our team raised an increased 20% in annual gifts.- Developed employee experience surveys to evaluate our coaching programs' effectiveness. Analyzed data in order to drive improvement.- Maintained an individual-giving fund development program, meeting a yearly fundraising goal of $40,000+

Researched the organization's existing high capacity donors, and created tailored communication materials to maintain and develop those relationships.

Program manager responsible for design, delivery, and implementation of intern talent development program.- Collaborated with subject-matter experts to design and deliver leadership and talent development trainings.- In 2020, redesigned existing intern training materials for a fully virtual e-learning environment. Thrived in ambiguity of sudden transition to e-learning.- Provided 1 on 1 mentorship and supervision to interns to support growth and skill acquisition.

Project manager responsible for timelines, qualitative research analysis and facilitation for a workshop based on a multi-year study.- Managed the development and facilitation of a workshop for 20 DEI leaders that delivered insights from an innovative study addressing DEI as organizational learning.- Collaboratively designed a research-based framework and innovative diagnostic tool for leaders to evaluate their organizations' current DEI initiatives.- Completed literature reviews to contextualize research findings.- Undertook qualitative data analysis, and provided proofreading and editorial support on academic papers in preparation for publication.

Xi'An, Shaanxi, China

Provided leadership to a team who collaboratively developed innovative language learning programming for over 300+ adult learners at a Chinese University.- Designed and delivered English programming to support students' development of English skills. - Coached and mentored team members in effective facilitation, and led debriefs to enhance learning.- Created communications materials to promote program activities to learners and other stakeholders.

Xi'An, Shaanxi, China

Leveraged instructional design best practices to develop and facilitate 7 classes of 35-50 adult students a semester.- Engaged students in experiential and task-based learning, and enabled them to make meaningful connections with English.- Designed course syllabi, course goals, learning outcomes, active learning lessons, and formative and summative assessments.- Provided academic counselling to students applying to schools abroad or submitting papers for publication.

Montreal, Quebec, Canada

Collaborated with a digital humanities research team on key projects within McGill’s .txtLAB, a laboratory for cultural analytics.- Completed qualitative analyses for a digital humanities project to create character interaction maps for Pride and Prejudice- Collected and organized data for a thematic analysis of 21st century novels- Inputted, cleaned, and organized text files for Digital humanities projects.

Montreal Quebec

- Constructed updated annotated bibliographies for a research project on the Literary Middlebrow. - Undertook a thorough literature review for a professor’s project on Q.D. Leavis. - Networked with other academics and researchers to find difficult to access resources

Montreal, Canada Area

Provided logistical support for conference organizers to make sure the event ran smoothly- Collaborated with food service providers to create a smooth and professional experience for conference atendees.

Montreal, Canada Area

Supported work in both the communications department and with the Museum Foundation. - Researched and drafted the McCord Museum Foundation’s 2013/2014 fundraising campaign letters. Each letter focused on the story behind a different object in the Museum’s collection, and while writing them I spent extensive time interviewing curators in the Museum’s different departments.- Translated promotional material from French to English and updated the Facebook page. - Provided logistical support for the Museum’s Fundraising Ball.

British Columbia, Canada

- Photographed camp activities for the website and regularly updated the camp blog.- Designed and wrote a formal camp newsletter for both parents and people interested in donating financially to camp scholarships. - Collaborated with the executive director to create camp promotional material.

Montreal, Quebec, Canada

I answered the registration helpline and supported continuing education students in registering for classes and planning their programs. I also guided new students through Dawson's online resources and registration portal.

Master'S Degree, Educational Studies (Adult Learning And Education)

Courses taken: - EDST 503: Foundations of Adult Education - EDST 523a: Comparative education: Paradoxes of internationalization and global.

Growth Coach Certification, Growth Coaching

Through CCM Coach Training School, I completed the Lifeforming Accelerated Coach Training curriculum, (48 synchronous and 30 asynchronous.

Bachelor Of Arts (B.A.) Honours, English Literature, 3.94/4

Activities and Societies: McGill Tribune journalist, Essay Centre Peer Tutor, Student Literary Journal Editor, Student Frosh leader

Mandarin Language

I took 600h of Mandarin classes over the course of 2.5 years. My classes focused both on conversational and written Chinese. I also.

Education record