Christy L. Email & Phone Number

Analyze and manage account renewal process. Analyze and resolve client queries in accurate and timely manner. Maintain positive working relationship with clients for business growth. Develop effective business presentations according to the client needs. Develop and maintain client reports. Review reports for accuracy and integrity. Manage endorsement requests and change requests from customers. Develop account management plan to meet business objectives. Provide excellent customer service to ensure customer satisfaction. Ensure client deliverable are in accordance with company standards. Execute and manage assigned work within allotted timeline and budget. Review and manage fund transactions, payments, invoicing, remittance, etc. Organize account meetings and provide agendas and meeting notes. Build high levels of product awareness.Attend meetings and negotiate contract terms and successfully seal lucrative business contract . Build the right levels of revenue and profitability.Delegation.Consultancy.Ensure that the customer is presented with a coherent and professional image of your Company as a business partner.Secure a long term business relationship with the customer as the basis for growing business.Penetrate the customer's organization and decision making unit creating new opportunities that can be exploited to accelerate account growth.Provide the company's senior management team with feedback on the long term growth potential in the customer's market sector and on critical success factors for exploiting it.Ensure that the company's solutions are technically solid and based on a proper understanding of the current requirements and re-in-force the customer's perception of the benefits of the company's market focus.Ensure that the company's total resource is delivered in a way that satisfies customer requirements and supports the objectives of the account plan.