I am an energetic leader who uses relationship marketing and “big-picture” thinking to implement sales programs that resonate with a diverse client base, retain top accounts, and generate six-figure, year-over-year revenue increases for the hotel industry. My sales-focused relationship building strategies mirror that of my grandfather — the Navy veteran turned insurance salesman. By shadowing him, I learned to value a handshake, connect with people, and cultivate trusted partnerships.I am known as a turnaround expert who designs engaging sales techniques and training to transform stagnant team performance into an unwavering commitment to operational excellence and rewarding guest experiences.I strive to celebrate sales successes and build a team legacy driven by collaboration, continuous improvement, and profitable growth. Whether offering a room upgrade for newlyweds or sharing a kindhearted smile and coffee with someone having a bad day, I never let an opportunity pass to spread joy to hotel guests.SPECIALTIES: Strategic Operations | Performance Excellence | Sales and Marketing | Territory Expansion | Revenue Generation | Branding Initiatives | Client Prospecting | Hotel Property Management | Budgeting and Forecasting | Cost Control
Listed skills include Hospitality Industry, Hotels, Hospitality Management, Hotel Management, and 28 others.