Manager, Ecommerce
Current• Act as the business owner and responsible for the revenue of online marketplace. • Perform market research and explore new business opportunity• Manage product life cycle and lead platform development projects include product design, requirement preparation, UAT, go-to-market plan and post-launch enhancement• Drive marketing initiatives, implement and monitor KPIs in different channels (eDM, SEM, SEO, display, social media)• Analysis user data, formulate marketing and CRM program for new user recruitment, usage similation, retention and reactivation• Work with finance on budgetting, forecasting and develop pricing strategies • Coordinate with customer care, engineers and payment gateway provider on user enquiry, issue handling and continuous workflow improvement