Christy Roach's Location
Minneapolis, Minnesota, United States, United States
Christy Roach's Contact Details
Christy Roach work email
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Christy Roach personal email
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Christy Roach phone numbers
About Christy Roach
Results driven operations professional experienced in program / project management, process improvement, implementation, sales and product support. Successfully executes and manages projects in complex work environments and collaborates across multiple functional areas, serving as a product expert and client consultant. Recognized for developing new processes that drive greater efficiency and value for all stakeholders, while simultaneously contributing to a positive and energetic team culture.
Christy Roach's Current Company Details
Director, Sales Support at RevSpring
Christy Roach Work Experience Details
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Director, Sales Support And Solution ConsultingRevspring Sep 2020 - Jul 2021Remote• Support business strategies and objectives for the Direct and Channel Sales Teams, as well as Sales Leadership, by ensuring the Sales and Business Development organizations run effectively and efficiently.• Diagnose issues (process bottlenecks, pain points and inconsistencies) and design solutions across a range of areas including pricing proposals, contracting, sales handoff, training, documentation and other Sales Operations processes.• Liaison between Sales and other departments; representing Sales in cross functional team meetings. -
Solutions ConsultantVerisys Corporation Nov 2018 - Apr 2020• Primary technical and operational subject matter expert of Verisys’ technology solutions and services during sales engagements; including virtual and in person presentations, Request for Proposal (RFP) submissions and Proof of Concept activities. Leveraged both sales skills and technical expertise to exceed the Sales Team’s 2019 new business goals by 106%. • Consulted on complex sales opportunities; completed analysis of current client workflows and systems, creatively solved problems to determine best path forward and prepared clients for comprehensive implementations.• Maintained and configured the existing sales demo systems prior to each sales demo. Proactively developed and designed new techniques and use case scenarios to better demonstrate Verisys’ products and business benefits.• Played integral role in contracting by authoring specific project requirements and responsibilities, for each new client. Developed standardized language to be utilized across contracting activities, which drove consistency in operational expectations and reduced the sales cycle timeframe by 22%.• Served as a trusted advisor with C-suite executives and key decision makers both internally and within Verisys’ client base. -
Sr. Implementation ManagerVerisys Corporation Aug 2016 - Nov 2018Greater Minneapolis-St. Paul Area• Led all activities involved with client-specific implementation of Verisys’ healthcare credentialing software: gathering business requirements, software configuration, user testing, client training, technical launch and transition to Client Success Team. Completed successful, customized solutions for mid-level and enterprise clients, including services for 4 of the top 5 U.S. retail pharmacy chains.• Developed standardized implementation procedures and documents to ensure the strategic vision, implementation timeline and action items were clear for both internal and external stakeholders, which reduced the time to implementation by 31%.• Worked in tandem with Engineering, Product and Operations Leads to define the product roadmap, strategy and platform requirements to meet industry regulations and client expectations in an Agile environment.
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Marketing Data AnalystBarr Engineering Co. Feb 2016 - Jul 2016Greater Minneapolis-St. Paul Area• Led top client development teams through the 4 Disciplines of Execution program with a focus on increasing client loyalty.• Responsible for the management, analysis and promotion of client and market data for management team and forum leaders. -
Healthcare Operations AnalystTarget Dec 2014 - Feb 2016Greater Minneapolis-St. Paul Area• Program Manager of Target Pharmacy’s first-in-class credentialing, licensing and enrollment program. Implemented system that drove process efficiencies and reduced compliance risks by bridging the needs of the business to the software development team. Provided system requirements, wrote user stories, developed best practices, and set priorities to ensure optimal solutions for 11k end users across multiple business units. • Secured more than $1B in annual sales by overseeing the collection of 250,000+ credentialing data points to meet new legal requirements. Target was the first major pharmacy chain to provide this information to Pharmacy Benefit Managers (PBMs). • Maintained excellent communication and relationships with internal partners and external software vendor. Led a cross functional team representing Compliance, Human Resources, Legal, Store and Healthcare Operations, Communication, and software vendor. Set clear expectations on scope, timelines and project deliverables in an Agile development environment. -
Process Analyst - AssuranceTarget Oct 2013 - Nov 2014Greater Minneapolis-St. Paul Area• Provided independent, risk-focused reviews and insights for business partners through audit, assessment and consultation activities related to Target's Global Trade, Transportation and Property Development departments. • Created a consistent and sustainable approach to documenting the team's audit work and driving conversations with business partners.
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Corporate Security Business Intelligence - Financial Insights AnalystTarget Apr 2011 - Sep 2013• Program Manager of a $4M security camera repair/replace program. Supported over 1,100 store, distribution center and headquarter locations by developing a sustainable process to manage work orders (2,900+ annually) and responding to vendor inquiries and resolving client concerns. Developed new processes which provided greater insight into work order progression, which reduced overall completion times and reduced capital spend.• Led Corporate Security pyramid through the transition to SAP – Target’s end to end procurement solution. Dedicated Super User for over 400 clients. Developed appropriate training, communication and ensured compliance. Worked closely with the project team to identify and solve for process gaps within SAP and internal systems.• Maintain accurate capital spend details and reporting. Provide analysis on spending trends and insight into expense optimization. • Own relationships with numerous security service providers. Drive productivity and hold vendors accountable to Target’s expectations. • Coordinate the procurement and payment of over 250 third party guards to ensure a safe environment during Target’s Black Friday events.• Develop and manage key partnerships with other Target divisions, including Accounts Payable, Finance, Store Operations, Distribution Operations, Building Services and Property Development.
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Director Admin For The Global Security Services TeamTarget Aug 2009 - Apr 2011• Supported Director and team with domestic and overseas travel and expense reports as well as calendaring and other ad hoc requests. • Project Manager for Target’s first annual National Preparedness Campaign which resulted in the distribution of 3800 preparedness kits, by 120 Target volunteers at 6 events across the country.• Developed policies and procedures for Corporate Security Admins. Mentor for 3 new Director Admins.• Appointed as SharePoint Captain. Developed pyramid wide standards for utilizing the new technology and held teams accountable for meeting data migration deadlines.
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Assets Protection Group CoordinatorTarget Jan 2007 - Aug 2009• Supported 7 Sr. Group Managers and their teams with calendaring, expenses and domestic travel arrangements.• Elected as an ambassador for the Connection Committee – a group that provides opportunities to enhance leadership skills, utilize developmental resources and build cross-functional networks in an effort to broaden business knowledge and foster personal and career growth.• Streamlined processes for remote distribution center team members. Achieved greater visibility across buildings, and enhanced monitoring, tracking and reporting.
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Office ManagerAmerican Boarding Kennels Feb 2004 - Jan 2007Burnsville, Mn• Professionally managed retail operations including customer relations, scheduling, payroll and marketing. Consistently presented a professional image both on the phone and in person, contributing to the company’s positive reputation and repeat customers• Created operations manuals for retail desk and boarding facilities that improved office operations, enhanced customer service and reduced cost• Lead trainer for Board and Train Program - worked one on one with dog owners to enhance their training skills after their dog completed the program• Implemented a new computer system for American Boarding Kennels and maintained several databases for internal purposes
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Interpreter - SubstituteIndependent School District 917 Feb 2005 - Jun 2005• Provided students with sign language interpreting services in educational settings including classrooms field trips and other school related activities
Christy Roach Skills
Process Improvement
Training
Inventory Management
Cross Functional Team Leadership
Team Building
Operations Management
Project Management
Customer Service
Vendor Management
Program Management
Procurement
Microsoft Office
Microsoft Excel
Retail
Business Intelligence
Loss Prevention
Expense Management
Corporate Security
Internal Audit
Budget Reconciliation
Office Administration
Dog Training
Merchandising
Business Process Improvement
Christy Roach Education Details
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Communication -
Saint Paul CollegeSign Language Interpreting
Frequently Asked Questions about Christy Roach
What is Christy Roach's role at the current company?
Christy Roach's current role is Director, Sales Support at RevSpring.
What is Christy Roach's email address?
Christy Roach's email address is ch****@****get.com
What is Christy Roach's direct phone number?
Christy Roach's direct phone number is +170368*****
What schools did Christy Roach attend?
Christy Roach attended College Of Saint Benedict, Saint Paul College.
What are some of Christy Roach's interests?
Christy Roach has interest in Sign Language, Dog Training, Process Efficiency, Process Improvements.
What skills is Christy Roach known for?
Christy Roach has skills like Process Improvement, Training, Inventory Management, Cross Functional Team Leadership, Team Building, Operations Management, Project Management, Customer Service, Vendor Management, Program Management, Procurement, Microsoft Office.
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