Managed relationships with RPO and direct hire third-party vendors, providing data analytics insights for talent acquisition processes, agency spend, and TA metrics. Additionally, I designed and implemented a data-driven dashboard to monitor key performance indicators and measure progress.• Generated reports to enhance efficiency and provide deeper insights into TA deliverables that led to a 15% reduction in req ageing, historic low agency usage, and improved invoice tracking and processing• Managed third party agency invoices, tracking, auditing, and analytics on spend, managing and auditing a multi-million-dollar budget• Developed and maintained a Global Spend dashboard, contributing to the creation of a comprehensive Cost Savings plan.• Ensured compliance in third party agency management processes before and during engagements.• Collaborated with RPO to align reporting and analytics with internal data standards• Created a universal tracker for agency engagement, utilized by vendors and Talent Acquisition partners.• Provided Ad hoc and ongoing Workday/HRIS analytics and reporting.

Led data analytics insights for Diversity, Equity, and Inclusion talent attraction, whilst heading talent attraction efforts for Women and People with Disabilities, focusing on creating a diverse candidate pool for AT&T hiring initiatives. Designed and implemented multiple data-driven dashboards to monitor key performance indicators and measure progress for AT&T's DEI Attraction, College Recruiting, and Employee Experience teams.• Spearheaded data analytics insights for Diversity, Equity, and Inclusion talent attraction, whilst heading talent attraction efforts for Women and People with Disabilities, focusing on creating a diverse candidate pool for AT&T hiring initiatives. Designed and implemented multiple data-driven dashboards to monitor key performance indicators and measure progress for AT&T's DEI Attraction, College Recruiting, and Employee Experience teams.• Led creation of the AT&T Diversity, Equity, and Inclusion (DEI) Impact dashboard, launched in 2021, shared with the CEO, his direct reports, and the Chief HR Officer.• Trusted advisor to AT&T Leadership regarding DEI benchmarking analysis, recommended “best practices” for a positive impact• Conducted in-depth analysis of current and past hiring data to develop targeted talent attraction strategies for the DEI team, resulting in a significant increase in diverse applicant submissions by 21%.• Managed an agency partner to implement email campaign outreach, significantly increasing AT&T's overall satisfaction results on Glassdoor, elevating the rating from 3.3 to 3.8 within 12 months.• Organized the 2023 Women's Career chat, with a remarkable reach of over 15 million individuals.• Managed the Glassdoor outreach program to engage employees through email campaigns and provided data insights into the campaign's impact on employee satisfaction.

Managed agency relationship with third-party vendor to pioneer the development of a groundbreaking desktop and mobile app, connecting AT&T Retail candidates with AT&T Authorized Retailers, fostering growth within Authorized Retailer network. Conducted ad-hoc analyses to address critical business inquiries and deliver valuable insights to stakeholders, enhancing operational efficiency and cost savings.• Developed a comprehensive dashboard offering stakeholders an overview of key performance indicators, enabling them to make informed decisions with ease.• Created a real-time dashboard that visually represented essential business metrics, facilitating quick and well-informed decision-making for the management team.• Analyze talent pool available to optimize hiring within the Authorized Retailer business channel

Led dynamic team of 12 recruiters responsible for talent acquisition across an extensive 11-state region, encompassing both retail operations (sales associates, store managers, area retail managers, and district managers) and various support roles (marketing, indirect sales, administrative, and sales operations).• Collaborated with regional sales team to establish comprehensive framework across markets centered on central hiring manager model and associated expectations, improving new hire survey results from 78% to 98% satisfaction rate.• Ensured streamlined and efficient recruitment processes by leveraging proficiency in using Applicant Tracking Systems, with direct experience in Workday, Taleo, Peopleclick, and Peoplesoft.• Implemented weekly meetings with recruiters and central hiring managers to discuss priorities and foster a "can-do" attitude, leading to a notable improvement in hiring manager survey results, rising from 95% to an impressive 98%.• Ensuring the recruiting team was reviewing applicant qualifications, conducting phone screening interviews with qualified candidates and scheduling interviews with hiring managers in a timely manner, jumping in to assist to meet the TA agreed upon deliverables. • Created team goals and individual learning plans to drive performance. Conducting mid-year and annual performance reviews, implementing personal improvement plans when necessary.