Manage university president’s work schedule by prioritizing meeting requests and evaluating university needs.Facilitate reviewing, editing and preparing correspondence, email messages and other written communications to ensure consistent voice and level of standard met. Coordinate with president’s speechwriter to review speaking points and ensure presentation preparation. Proactively represent the Office of the President as a reliable and productive resource for all campus units. Manage critical operational and administrative support for university president, leadership team and additional stakeholders to ensure university initiatives fully achieved.Build and cultivate internal and external relationships with chairman, chancellor, regents, leadership team, campus staff, alumni, donors and other stakeholders to serve as a point of contact and ensure university initiatives fully achieved.Ensure university president’s activities are aligned with university priorities. Collect and prepare information to maximize the strategic management of the president’s schedule and meetings.Provide an overview of the president's calendar to UT Development, UT Events, University Communications and Office of the President staff in internal bi-weekly meetings to increase collaboration and communication across campus units. Supervise the travel coordinator/driver, managing the recruiting, training, schedule, professional development, and evaluation of the position.

Managed critical operational and administrative support for communications staff, local and national media personnel, fans and additional stakeholders at NCAA Division I home sporting events to ensure department initiatives fully achieved.Spearheaded NCAA Division I press box operations events, including credential management and distribution, generating live game statistics, updating social media channels and supervising hospitality needs to provide exceptional working environment for local and national media outlets.Documented and publicized Men’s and Women’s Tennis accomplishments as media relations representative though statistics management, updating and maintaining website content and social media accounts and historical record keeping. Created, reviewed and edited detailed in-game materials including media guides, program rosters and seat cards for Division I home events with accurate factual and timely data.Created annual budget, supervise department expenses, manage expense reports, oversee procurement and generate reports to manage department budget with accuracy and appropriate controls. Supervised hiring, onboarding and payroll for independent contractors and student workers to ensure game day operations fully supported.Built and cultivated internal and external relationships and collaborated with all groups to ensure university initiatives fully achieved.Organized and managed media library and office equipment inventory to ensure access to historical data and daily operational needs. Analyzed and managed trademark usage requests and verify requests meet university standards to ensure university protected marks brand image protection.

Directed office management of Longhorn Foundation, $40-50 million annual revenue organization, to ensure fundraising initiatives were met.Developed, hired, managed and mentored new administrative team resulting in improved business practices and office efficiency with focus on customer service. Conducted performance management including performance appraisals, corrective action and succession planning to ensure highest employee morale and productivity. Developed, implemented and managed new office policies and procedures which standardized office reporting and expenses, improved turnaround time, reduced unnecessary spending and increased office productivity and professionalism. Built and cultivated internal and external relationships with donors and outside stakeholders maximizing fundraising opportunities with detailed communications and unique donor experiences.Managed all aspects of administration, including reporting, database management, email correspondence, supervising schedules and travel arrangements to ensure Senior Executive Athletics Director and leadership team were fully supported and fundraising initiatives fully achieved.

Remotely directed 900 member trade association by cultivating relationships, analyzing regional needs, enhancing division programming and improving professional development opportunities to ensure membership growth. Built and cultivated internal and external relationships with board of directors, volunteers, members and outside stakeholders by providing excellent customer service and delivering exceptional events and programming. Managed, prepared and verified division’s budget and finances including managing checking and investment accounts, accounts payable, accounts receivable and submitting quarterly reports to divisional and national board of directors to ensure accuracy and appropriate controls. Planned, organized and executed two annual statewide educational conferences and trade shows for membership including negotiating and executing hotel contracts, managing pre-conference needs, overseeing registration and supervising volunteers and speakers to ensure a valuable and enjoyable experience. Increased conference attendance with enhanced quality of high profile, national and local speakers, improved conference materials/registration process and created schedule to maximize presentations.Coordinated and facilitated regular board of directors meetings, virtual and in-person.Developed and facilitated leadership onboarding trainings, virtual and in-person, for new volunteers, committee chairs and board of directors members to ensure highest level of divisional professionalism. Created publicity, promotional and conference materials to support division and association’s initiatives.Increased membership engagement by promoting divisional and national news and announcements through creative, informative and professional e-blasts, quarterly newsletters and social media posts. Award Recipient: USPTA Division of the Year award every year due to strong program management skills and unwavering enthusiasm.

Developed, implemented and managed first assessment program for BGCPC’s 6 centers in 3 counties by establishing formal policies and procedures to track progress towards funding goals and ensure funding initiatives and Club’s mission achieved. Developed formal reporting procedure guidelines and necessary tools to obtain and document data in compliance with funding requirements.Analyzed, managed and tracked progress of 6 centers’ individual and corporate metrics to ensure funding initiatives fully achieved with detailed and accurate reports.Developed formal training curriculum and educated staff at 6 centers to ensure organizational reporting data accurate, consistent and in compliance with local and federal funding requirements and regulations. Collaborated with Club’s leadership to submit and monitor grant applications for continued funding to ensure Club’s mission fully achieved. Analyzed and monitored Centers’ individual training and reporting needs to provide effective ongoing education and improve reporting data for local and federal funding sources.Facilitated national annual survey to club members at 6 centers and collaborated with national staff to improve survey’s elements, processes and results to increase outcomes’ accuracy and effectiveness.

Recruited, interviewed, hired and managed center staff to ensure Club’s mission fully supported.Conducted performance management including performance appraisals, corrective action and succession planning to ensure highest employee morale and productivity. Managed Club facility to ensure effective use and upkeep of building.

Facilitated and managed career and education programs for youth ages 5-18 to increase members’ awareness and value of educational and career opportunities. Implemented an entrepreneurial program for youth to increase positive exposure to business opportunities. Organized special events and projects for members.

As the first Director of Community Education for the Kilgore Community Crisis Center, devised, created and marketed educational and awareness programs to law enforcement agencies, medical professionals and area schools in a three county region.