Luxury home tour for agents serving the affluent luxury clientele of northern Colorado, including the Boulder region. The luxury home tour is private to agents only, serving as a venue for networking and previewing homes that are in the luxury market.

- Top individual agent (out of 300+) at Keller Williams Preferred Realty - 2021 and 2020- 98% Referral and Past Client business year over year- Quadruple Gold (KW) producer- Certified Luxury Home Marketing Specialist (CLHMS) and member of KW Luxury International- Best Realtor 2019 and 2018 runner up, Boulder East Daily Camera- ALC (Associate Leadership Council) member- Capper, BOLD, Mega Camp, FR and Coaching regular- Certified Negotiation Expert (CNE); 25+ years of negotiations in Executive Levels of Human Resources and Banking- KW Sports + Entertainment Division - Detailed buyer and seller processes guarantee a smooth transaction and excellent experience for our clients- Have relocated a ton with my own family (Seattle native, So Cal, NYC, TX, Switzerland) so I have a deep understanding of the stresses and opportunities to make this a great experience for our clients. I pride myself on having in-depth knowledge of our market and giving my clients every advantage they can when it's time to buy or sell.Recent certifications / courses in:• Institute for Luxury Home Marketing - member and certified• Certified Negotiations Expert (CNE)• Associate Leadership Council (ALC) - Top 20% of Agents• Certified Luxury Home Marketing Specialist (CLHMS) and Million Dollar Guild Member• 1031 Tax Deferred Exchange• TRID (TILA-RESPA Integrated Disclosure)• Customer Experience• Accredited Buyer Representative (ABR)• BOLD business objective and planning• Residential home inspection parameters• REColorado / Matrrix – Market Intel, System Efficiencies• CMA – Comparitive Market Analysis (in both IRES and RE Colorado Matrix systems)• Family Law and Real Estate• Value Check – Assessor Data and Mass Appraisal Process• Fix and Flip Budget Analysis• Strategic Social Media Strategies and Tactics for Real Estate• Radon & Carbon Monoxide Inspections• Denver Metro Association of Realtors, Code of Ethics Certification

Advisory Board - since 2018Gala Committee - 2018

2011 to Present - Training in Oom Yung Doe, a traditional martial art that trains in 8 martial arts: Tae Kwon Do, Kung Fu, Ai Kido, Juijitsu, Tai Chi Chung, Kom Do, Bagwa Chung and Ship Pal Gae (18 different weapons).

-Reported to directly to CEO, creating and managing Customer Experience division. - Areas of responsibility included: Aggregating and communicating results of all customer satisfaction data including customer satisfaction surveys, feedback sessions, online customer feedback, employee focus groups targeting customer issues. - Created several internal programs such as Wall of Fame to celebrate legendary service moments, Employee Service Program to better address customer needs in communicating variety of available products. - Member of Management Committee, guiding strategic vision and global initiatives for this publicly traded company.- Served on Executive Committee and founding team Women's Initiative.

• Created and managed New York regional Human Resources team for Commerce Bancorp.• Hired over 2000 employees at 18 new locations in 23 months, in fastest growing region in company.• Managed HR team and created regional processes unique to NY region (Manhattan, Queens, Brooklyn), including full range of policies, compliance with state/federal standards and strategic recruiting initiatives.• Negotiated vendor contract to provide flat rate placement fee at realized discount of 30% fees.• Facilitated over 45 promotions in 3 months.• Established strong community partnerships with: NYU, Baruch College, St. Johns, AIB, Calibur Training, Bottomless Closet, InRoads Diversity and various DOL offices.• Conducted range of internal employee investigations in a prompt manner, ensuring legal guidelines for both employee and employer were satisfied.• Provide guidance and direction to managers on all escalated employee relations matters, clarification of policies, coordinate successful resolution of disciplinary situation and tri-annual performance evaluations.• Partner with management teams in NY region on all HR issues, including: strategic consultation on business needs in growth and change management, budget controls, diversity, recruiting, retention initiatives, employee relations, organizational design, process and training directives.

• Created and managed entire administration of HR, real estate and office systems including: negotiating commercial real estate, benefits administration, 401K selection and implementation, employee relations programs, legal compliance with EEO, FLSA and ADA, workers compensation, payroll, recruiting and performance appraisal, employee orientation and training programs.• Negotiated 58% reduction in major recurring administrative fees with payroll processor resulting in $35,000 savings annually and return of $100,000 payroll security deposit.• Managed team including: Payroll administrator, Executive and HR assistants, receptionists, and office manager.• Worked closely with Executive Team to ensure ongoing communication of company strategy and focus entire organization, including monthly all-employee meetings.• Founding member of Washington State Salary Technology Survey focusing, partnering with WA Software Alliance.

• Managed, mentored, trained and motivated team of 20 administrators, resulting in 9 promotions.• Top 5% of over 300 national offices in weekly payroll accuracy (payroll for 600+ contracted employees/week)• Regional advisor to VP of Administration (in Baltimore), with projects such as performance appraisal systems, bonus and incentive programs, service standards and training for recruiting and administrative personnel.• Facilitated transition to Peoplesoft HRIS within 2 local offices, including training of all staff.• Opened two satellite offices within Seattle region, managing 3 for all HR and Operations functions including: real estate, telecom, hardware/software installations, vendor relations, corporate headquarters liaison.• Maintained legal standards including: workers compensation, benefits, unemployment, employment documentation standards (I9, W4, tax garnishments), sexual harassment investigations, ongoing training for over 600 contracted and 90 internal employees within Seattle region.

• Promoted 5 times in 7 years, one of the youngest Operations Managers in company history, ultimately managing team of 25 employees.• Elevated guest satisfaction from 60th to 97th percentile.• Created quality management and training curriculum including: Focus Teams for 300 employees as Executive Regional Training Advocate in TQM (Total Quality Management), facilitated and hosted quarterly TQM meeting with over 300 employees, created quarterly internal newsletter.• Created software program and internal tracking systems to be used nationally at every Marriott, utilizing quantitative and qualitative analysis of internal and external complaints and suggestions.• Developed national mentorship system including tenured employees for training and development initiatives.