Enterprise Managing Director
Current• Primary responsibility for establishing and maintaining effective Enterprise Accounts strategies• Act as key client relationship manager for all portfolio accounts. • Execute sound go-to market strategy and develop client-specific plans to introduce and deploy our various product offerings. • Strive for a remarkable customer experience by aligning team behaviors to customer success metrics and client needs. • Successfully diversify portfolio through offering our services in alignment with our client’s needs by driving a strong value proposition and solving meaningful business problems. • Develop a positive team culture through living our company’s core values • Establish a team environment that fosters collaboration, openness, and ingenuity. • Effectively run key meetings including morning stand-ups, daily and monthly business development planning meetings, quarterly business reviews, mentorship calls, and accountability cadence meetings. • Conduct meetings that promote open dialogue and encourage healthy disagreement to encourage team members to work towards common goals. • Implement best practices to diagnose, assess, and reinforce positive team behaviors.• Leverage reporting tools such as Power BI and Tableau to effectively make necessary recommendations for individual and group-wide strategy adjustments.• Leverage reporting tools to set direction and development plans. • Leverage offerings of Enterprise Services teams and collaborate effectively across various stakeholder groups (Finance, HR, Legal, IT, Operations, Field Ops, Training and Development, and Marketing)• Interpret financial reports to evaluate, manage, and motivate team. • Track and assist with onboarding processes and ongoing training and development of staff. • Effectively mentor junior staff in order to develop and grow teams professionally. • Retain key staff members through proper goal setting, coaching, and career development.