Chris Verry Email & Phone Number

Auckland, New Zealand

• Management of a team of up to 40, including hiring, rostering, training and development & performance management• Accountable for ensuring all box office, labour, stock take and other financial information is accurately recorded and secured and that performance is in line with targets• Undertaking and/or participating in all internal and external audits• Liaising with Distributors, Suppliers & Key Stakeholders to achieve best business outcomes• Responsible for ensuring all compliance issues are met in areas such as Fraud, Health and Safety, Food Hygiene and Host Responsibility• Executing highest possible operating standards and customer service

Auckland, New Zealand

• Assisting the Operations Manager with day to day tasks and ongoing project work• Assist IT team with troubleshooting issues and various project work• Creating and maintaining ticket, item and voucher database setups• Creating and sending Daily/Weekly/Monthly reports to the required recipients along with analysis if required• Work with Sales and Marketing to implement new campaigns from an operational perspective• Working with nationwide Cinema Management teams and providing problem resolutions in their day to day operations

Auckland, New Zealand

• Part time while working at support centre• Responsible for day-to-day running of shifts and opening and closing of cinema• Driving team to hit shift targets• Handling customer bookings, enquires, complaints online, by phone and over the counter• Monitoring Health and Safety throughout the cinema

Auckland, New Zealand

Split Role with Projectionist• Ensuring a high level of customer service is maintained at all times• Ensuring staff are assigned duties and stay on task• First contact for any customer service enquiries, problems and complaints • Assisting management implement new policies/procedures• Training of new team members and further development of existing staff

Auckland, New Zealand

• Sole responsibility for the successful running of 8 projectors on a shift• Entering and checking of weekly session times• Ensuring the projectors were kept clean and well maintained• General maintenance around the complex• Assist in the changeover from 35mm film to full digital 2009-2012

Auckland, New Zealand