Christopher Ben Email & Phone Number

Agoura Hills, CA, US

Simi Valley, CA, US

• Distill business and customer requirements into product enhancements.
• Identify, understand, and develop ongoing requirements for a new data analytics and machine learning software product.
• Create use cases for products spanning multiple operating systems (NonStop, Windows,Linux).
• Verify operational readiness and accuracy of enhancements to our real-time security monitoring and data analytics platform.

• Designed and built photo booths
• Sales and Marketing
• Designed photo layouts, props and website
• Event specialist

Westlake Village, CA, US

• Liaison between IT/Business with project sponsors, stakeholders, and technology resources to gather requirements for business initiatives
• Created product/project roadmaps and provided updates throughout the life cycle of the projects leveraging analytic driven analysis
• Created and implemented new SDLC throughout the organization
• Reviews and runs SQL code/queries to troubleshoot system related issues
• Managed a team of developers (US and offshore), helpdesk and QA engineers
• Merger and acquisition – Coordinated and supported system integration planning, tracking and processes during company acquisition (MoveDocs)

Westlake Village, CA, US

• Directed the implementation and performance of a new software platform Zeus, Power BI, Teams, and working from home
• Worked collaboratively with senior leaders, executives, directors, managers and staff to delivery projects on time, within scope and within budget
• Performed agile project management activities including planning, execution, tracking and reporting
• Evaluated, coordinated and executed portfolio purchases, leveraging technical capabilities and making data driven decisions
• Developed relevant metrics that help the team see how they are progressing and provide management insight regarding the performance of the team
• Implemented white labeling communications for various portfolio purchases

Westlake Village, CA, US

• Created processes to automate and streamline the pharmacy card program which is now running in autopilot with minimal human intervention
• Designed and implemented marketing and sales campaigns. Evaluated target markets & proposed marketing strategies.
• Re-design and developed website
• Created a better tracking system to monitor growth using reporting tools such us SSRS, SQL, Power BI and Excel

• Designed brochures, business cards, web banners, magazine ads, logos, website design, and invitations (wedding, birthdays, showers).

Charlotte, North Carolina, US

• Recruited, hired, managed, mentored, and motivated more than 75 employees. Develop customer service and data entry strategies resulting in 30% increase in revenue.
• Created and prepared paperwork for all new hires, tracked attendances, verify hours and PTO information, process bi-weekly payroll using ADP payroll system. Update, collect and import hours from EZLabor Management.
• Process 401K distributions, rollovers and hardship requests
• Designed, developed and implemented marketing and sales campaigns for conventions. Evaluated target markets and proposed marketing strategies.
• Gathered appropriate documentation for Workers’ Comp claim submission. Prepared all medical claims for billing using NCPDP Forms.
• Management of Accounts Receivable; Management of customer accounts including sales and customer service; Inventory Management including Purchasing and Receiving.