Chris Stevens Email & Phone Number

Denver, Colorado, US

Sullivan's Steakhouse

Denver, Colorado, US

• Director of Operations | Romano’s Macaroni Grill – Dividend Restaurant Group (2021-2023)
• Led 7 restaurants in four diverse markets (Georgia, Ohio, Tennessee, and Virginia) through market analysis, improved customerexperience, menu development, and team building.
• Developed and implemented strategic post-Covid initiatives, increasing sales and profitability by 5% over pre-Covid numbers.
• Increased use of third-party delivery resulting in 35% of regional sales; improving consumer experience while maintaining internalproduction processes.
• Developed key partnerships in the supply chain resulting in operational excellence in my region and across the company
• Exceeded director-level employee retention goals, resulting in the lowest staff and management turnover across all regional markets.

In this role, I delivered strategic oversight of business development and sales growth across 4 stores (120+ personnel). I met quarterly growth and profitability using internal controls, management tools, and astute leadership to steadily enrich KPIs. Using diverse approaches and methodologies, I developed constant learning opportunities for staff to.

Working in conjunction with many multi-unit teams, I administered multi-state, multi-restaurant operations. I directed strategy development, financial management, and best practices aligned with brand values, operational goals, and short- and long-term milestones. Successes:⚡ Bolstered front-of-house and back-of-house KPIs.⚡ Drove success across 12.

I provided regional leadership across 7 Michigan locations concurrently. I spearheaded workflows as a cross-functional executive and implemented policies, procedures, brand culture, and service excellence. I leveraged interpersonal skills and cultivated invaluable franchise relationships, in addition to, exceeding corporate metrics by achieving and.

I oversaw operations for 37 restaurants concurrently across 10 states and owned P&L, retention, and regional KPIs. I developed and mentored 5 Regional Managers, Regional Chef, and Regional Training Manager, sustaining low staff turnover while simultaneously increasing fiscal accountability.Successes:⚡ Promoted from General Manager/Regional Manager to.