Leads organizational effectiveness efforts for Human Resources through project management, process improvement, and organizational change management best practices, working with HR team leads and other stakeholders.Manages ESG initiatives such as the annual ESG Report, external ESG surveys and questionnaires, environmental disclosures, and related projects, through project management, reporting and analytics, and systems management, working with the Sr. Director of Sustainability, the Sr. Director of Social Responsibility, the CHRO, as well as other corporate, franchisee, and external stakeholders.Manages overall processes and reporting relating to the Wyndham Green Program and Wyndham Green Certification, providing leadership and support for Sustainability team members and consultants who support the Green Toolbox and Certification, and working with internal stakeholders on franchisee support for the Program and related initiatives.

Managed multiple ESG initiatives, leveraging project management and change management practices, process improvement, and reporting and analytics, working with Sr. Director of Sustainability, the Social Responsibility team, and the CHRO. Key initiatives included the company's Green Program and Green Certification for hotels, as well as the company's annual ESG Report and key external ESG surveys, including managing implementation and use of the OneReport ESG system. Owned creation and delivery for key high-level ESG reporting and dashboards that are shared with company leaders including top-level executives. Also manages junior resources who handle day-to-day review of Green Certification submissions from franchisees and other program coordinator responsibilities.

Managed multiple ESG initiatives, working directly with Director of Sustainability and the SVP of ESG & Organizational Effectiveness. Key initiatives include the company's Sustainability Program and Green Certification for hotels, as well as the company's annual ESG Report and various key external surveys, such as the S&P CSA.Provided guidance and support to regional business functions and franchisees to achieve environmental sustainability targets through the measurement of environmental data and best practices through the Wyndham Green Program.Owned creation and delivery for key high-level Sustainability and ESG reporting and dashboards that are shared with company leaders including top-level executives, and also provides consultative support for projects and programs across various HR teams, leveraging organizational change management and project management experience and best practices

Set up and managed a variety of LMS programs and items to support franchisee virtual general manager training, as well as all general LMS setup support for Property L&D teams. Managed reporting and analytics on training and compliance across all audiences, internal and external, including design and bi-weekly creation of a major general manager training compliance report for brand leaders, operations team, and other stakeholders. Also managed franchisee training billing and training system support, and integration of new online training vendor content with the LMS. Position originally included management of a team of two specialists covering LMS and training analytics duties, but pandemic restructuring resulted in position becoming responsible for all previous team duties as a sole contributor.

2019 Highlights: Led the planning and launch of 2019 employee engagement surveys with an outside vendor and teams of internal stakeholders. Also managed a cross-functional project for implementation of deliverables relating to Wyndham's commitments for the AHLA 5-Star Promise on employee safety at properties.2018 Highlights: Led Organizational Change Management activities for IT projects relating to the Wyndham Worldwide company separation, helping IT and HR departments prepare employees for technology changes as part of the transition to Wyndham Hotels & Resorts.General duties include: Managing organizational transformation and change management efforts on a variety of projects and initiatives; managing Wyndham’s employee survey projects; managing setup and reporting analytics for company-wide training compliance efforts; liaising with business unit departments (including training, communications, IT, and project management departments); guiding standards and implementation for the learning management system; documentation and editing responsibilities.

2017: Led the overall project management effort for the Gallup engagement survey, eventually helping the project transition to a new cadence with select portions of the company. Worked with the Organizational Change Management team to develop and pilot new Change and Transition training pieces, and with the Project Management Office to develop a manager-facing Project Management training. Worked with IT project managers and stakeholders on large-scale Wyndham spin-off related transition projects.2016: Co-managed the implementation of a new Associate Engagement Survey in partnership with Gallup and key Wyndham HR and Business Unit stakeholders. Continued growth of Organizational Change Management function within Wyndham Corporate, working closely with Corporate IT and Project Managers; worked project and change management on HR-internal initiatives as well.2015: Worked with senior Change Management team members to develop new Organizational Change Management models for use with IT Project Management efforts and throughout the organization. Managed the project to select a new employee survey vendor, working closely with HR leadership and stakeholders from across the entire organization.General duties: Managing organizational transformation and change management efforts on a variety of projects and initiatives; managing Wyndham’s employee survey projects; managing setup and reporting analytics for company-wide training compliance efforts; liaising with business unit departments (including training, communications, IT, and project management departments); guiding standards and implementation for the learning management system; documentation and editing responsibilities.

2014: Co-managed the 2014 Great Place to Work effort for Wyndham Worldwide, working with teams from different business groups within the company to run our global associate opinion survey and facilitate the overall application process. Also began working with team leaders to build out the first Organizational Change Management function in the company.2013: Led the implementation of a new Learning Management System, developing best practices and guidelines for the wider administrator population and working with Wyndham's HRIS team and other key administrators to transition between systems.General duties: Managing setup and reporting analytics for company-wide training compliance efforts; managing Wyndham Corporate's usage of the learning management system, while guiding standards and implementation for the system company-wide; Documentation, editing, and instructional design on a variety of documents, scripts, and other training materials; liaising with business unit departments (including training, communications, IT, and project management departments).

Was responsible for the maintenance and administration of Knowledge and Instructional Systems including the company’s Learning Management System, the virtual classroom/webinar tool, and multiple departmental Knowledgebases. Stewardship of system content also fell within the responsibility of this role. Was also responsible for reporting duties in the Learning Management System, in support of compliance and training efforts. Position also included work on creating a variety of documentation deliverables such as Training Materials, User’s Guides, Help Documents, and Release Notes.

Was responsible for the maintenance and administration of Knowledge and Instructional Systems including the company’s Learning Management System, the virtual classroom/webinar tool, and multiple departmental Knowledgebases, including the implementation of a new Knowledgebase system key to day-to-day operations for several groups. Stewardship of system content also fell within the responsibility of this role. Position also included work on creating a variety of documentation deliverables such as Training Materials, User’s Guides, Help Documents, and Release Notes.

Was responsible for the maintenance and administration of multiple departmental Knowledgebases and stewardship of system content, as well as the creation of a variety of documentation deliverables such as Training Materials, User’s Guides, Help Documents, and Release Notes.

Was responsible for transforming complex product documentation or technical documentation into simple, straightforward training content that was then used to storyboard online training content. Most work was done on projects to create training for IBM product salespeople.