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Technical, hands-on leader that was responsible for the life cycle of client services and product development: product management, client management, technical pre-sales, and technical delivery.Lead both a product team and a technical consulting team. As a product team, we built AI into Altigen's telephony and call center software. As a consulting team, we built custom AI process automation for our consulting customers.As an acting consultant, I served as an executive surrogate, helping Altigen's clients navigate technical strategy, product management, change management, risk management, communications, collaboration with other executives, and culture/team management. With potential customers, I built trust and identified impactful solutions.

As an Advisory Board Member at Now CFO, I provided strategic guidance to the executive team, leveraging my technical expertise to help shape the company’s technological roadmap. I played a key role in product development, ensuring initiatives aligned with business objectives, and mentored the technical team to enhance their skills and performance. In my role, I also Identified potential technical risks and mitigation strategies to safeguard the company and it's assets. Additionally, I conducted performance evaluations on active projects, recommending improvements to boost efficiency and effectiveness.

Responsible for building technical products for state and federal clients, including building custom machine learning optimization models.

Information Technology consulting services focused on enterprise infrastructure and product development.