At JD Finish Line, our team enhanced customer satisfaction through exceptional service, guided by my supervisory role which encompassed staff oversight and store operations management. My journey began as a store associate, quickly advancing to a supervisor within a year, demonstrating keen leadership and problem-solving abilities.Concurrently, my mentorship at Mid-Ohio Youth Mentoring enabled me to empower young individuals, aligning with my studies in Sport Management and Marketing at The University of Alabama. As I continue my academic pursuit, I am driven to integrate my retail expertise with a passion for youth development, aiming to craft innovative strategies within the sphere of customer experience.