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IT leadership, at its best, should function as a strategic enabler of business growth. This is what I've spent the past 2+ decades doing on behalf of established players, start-ups, and organizations in critical need of a turnaround across the Healthcare, Professional Services, Manufacturing, and Aviation industries. Redefine the mission. Build passionate, goal-driven teams which can withstand rapid change. And back it up with cohesive IT Service Management, IT Security, Data and Application Management functions. ✓ Transformational Leadership through Technology. Owning global growth and change initiatives and forging strategic alliances that reduce costs and optimize user satisfaction. Senior leadership roles at GAF and Ernst and Young with a deep background in large scale infrastructure, global team development and process evolution. ✓ Extensive experience with major aspects of IT including aligning business functions with IT, supporting enterprise business applications, vendor management, project and program management, portfolio management and planning, PMOs, SDLC, infrastructure and data center, and support/operations. ✓ Expert in partnering with the C-suite to align IT with core business objectives, and getting diverse stakeholders and groups together around a compelling vision of how to make things better. A teacher and mentor who has come up through the ranks and can speak the language of both business and technology. ✓ Unafraid to make the hard decisions, raise performance standards, and make sure our people have the support necessary to realize their full potential. Ceaselessly curious, someone who is always asking, "Is there a better way?Always open to connect with fellow IT leaders, as well as those with an interest in using technology to spark positive change, or simply looking for a different perspective on career options.
Independent Consulting
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Sr. It ConsultantIndependent Consulting Mar 2018 - PresentExperienced IT leader with core competencies in IT Operations, IT Service Management, Application Management and Support & Engineering. Industry background includes professional services, service providers, healthcare, air transportation and manufacturing. ITIL V3 Foundation certified.
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Information Technology Operations ManagerUnites States Maritime Alliance \ Ccc Service Corp Aug 2019 - Dec 2022Original Statement of Work included review of IT processes, assessment of IT staff skillset, improvement of cyber security profile and implementation of improvements in each area. SOW was expanded to include assuming role of IT Manager, responsible for 3rd party hosting, Messaging and Security.
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Director - It Service ManagementGaf 2017 - 2018Parsippany, New Jersey, Us✓ Established a strategic framework for fledging Service Management function yielding new benchmarks such as a 26% reduction in emergency change requests, a 48% increase in SLA compliance, and a renewed sense of vitality and purpose within ITSM.✓ Oversaw a major increase in ITSM talent during tenure, growing talent at the function leader level and playing an integral role in defining mission, goals, tools and processes for the division. ✓ Reinvigorated and drove successful completion of stalled CMDB project, re-establishing key goals and targets, and working heavily "in the trenches" throughout every phase. ✓ Enabled service delivery operations through introducing Service Catalog, complete with consumer, business unit and service type information, as well as the ability to trigger actions directly from the catalog. -
Director- It Security And Data Management ProgramGaf 2016 - 2017Parsippany, New Jersey, Us✓ Tapped to address exposures highlighted in security audit, attaining improvement targets ahead of schedule and successfully maturing the program for smooth integration within main PMO. Coordinated the Security Executive Steering Committee and played a key role in elevating awareness and importance of IT security strategies, systems, and policies. -
Global Lead- Service Line HostingErnst And Young, Llp 2011 - 2015London, Gb✓ Raised the standard of IT support and directed key resources towards high-revenue business lines such as Fraud Investigation, Dispute Services, and Advisory Services. Led cross-functional team of technology specialists responsible for managing hosted applications as well as specialized global infrastructures for external clientele. ✓ Created a $1.6M opportunity through transitioning operational support from service lines to Service Line Hosting team, allowing client-facing staff to focus on sales and business development. ✓ Secured a competitive advantage among clients who prioritize privacy through attaining ISA 3207 security standard compliance for hub data centers in the Americas, Europe and Asia Pacific. -
Global Lead-Application ManagementErnst And Young, Llp 2009 - 2011London, Gb✓ Tapped to guide launch of new global Application Management (DevOps) function affecting over 20K applications for over 140K practitioners across multiple service lines, ensuring peak performance and availability and seizing major cost efficiencies along the way. Managed $100M CAPEX and OPEX budget. ✓ Led team of 320 technicians in 17 countries, bringing cohesion and collaboration to a new level during tenure. ✓ Cut software maintenance costs by double digits through strategic restructuring of multi-vendor contracts. -
Director - Support And Engineering ServicesErnst And Young, Llp 1994 - 2009London, Gb✓ Strengthened IT service levels through deploying a new organizational structure, managing engineering and operational support for 3 global data centers in Secaucus, Frankfurt, and Singapore with a purview of multiple service lines affecting over 100K users. ✓ Led 200-person team and developed a new culture that leveraged the strengths of a highly diverse workforce.✓ Spearheaded pragmatic, outcomes-oriented technology deployments such as an enterprise-class messaging infrastructure as well as an application registration database (subsequently adopted throughout the organization).
Chris Whitman Skills
Chris Whitman Education Details
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Fairleigh Dickinson UniversityPsychology
Frequently Asked Questions about Chris Whitman
What company does Chris Whitman work for?
Chris Whitman works for Independent Consulting
What is Chris Whitman's role at the current company?
Chris Whitman's current role is IT Leader.
What is Chris Whitman's email address?
Chris Whitman's email address is christopher.whitman@ey.com
What is Chris Whitman's direct phone number?
Chris Whitman's direct phone number is +120187*****
What schools did Chris Whitman attend?
Chris Whitman attended Fairleigh Dickinson University.
What are some of Chris Whitman's interests?
Chris Whitman has interest in Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology, Human Rights, Animal Welfare, Health.
What skills is Chris Whitman known for?
Chris Whitman has skills like It Management, It Strategy, Program Management, Business Process Improvement, Information Technology, Change Management, Leadership, Business Analysis, Governance, Data Center, Vendor Management, Strategy.
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