Chris Williams Email & Phone Number

A senior executive responsible for leading the sales strategy, execution, and growth of Mi-Case’s products or services within government and public sector entities. This role is critical in developing and maintaining relationships with government organizations, agencies, and other public institutions. The key focus is to drive revenue growth, ensure compliance with public sector regulations, and align the sales approach with government clients’ unique needs and challenges.Key Responsibilities:Sales Strategy Development: Design and implement a sales strategy to achieve or exceed revenue goals in the public sector.Team Leadership: Lead and manage a team of sales professionals focused on selling to government organizations, providing mentorship, and ensuring the team meets sales targets.Client Relationship Management: Build and maintain relationships with key stakeholders in public sector organizations, including local, state, and federal government agencies.Compliance and Regulations: Ensure the sales approach aligns with public sector procurement laws, policies, and ethical guidelines.Contract Negotiation and Management: Oversee complex sales cycles, negotiate contracts, and ensure the company’s offerings meet the specific requirements of public sector clients.Market Knowledge: Stay informed on public sector trends, funding allocations, legislative developments, and emerging opportunities to inform sales efforts.Collaboration: Work closely with product, legal, marketing, and delivery teams to ensure that solutions meet public sector standards and expectations.

Omaha Metropolitan Area

Greater Omaha Area

Drive sales of Microsoft Dynamics365 based technology, including DXC IP, to public sector customers. Assist Government agencies in realizing business potential through applications and digital capabilities, creating strategic frameworks to simplify and transform applications, standardize platforms, and automate operations to improve services, deliver more value, and lower costs. Build and maintain a pipeline of training opportunities and provide regular forecasts, helping team members meet and surpass defined standards through field coaching, mentorship, and dedication to overall process improvement. Enhance professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and forming part of professional societies. Cultivate business and technical relationships with all partners and ISV's needed to bring best of breed solution to customers, including but not limited to Microsoft, TIBCO, and North52.• Developed and implemented sales strategies and techniques consistent with targeted sales growth for assigned markets, achieving rates and profit margins in line with strategic business plans.• Led a team in constructing a $180M pipeline and closing $50M+ in the 2020 FY, doubling initial targets. • Leveraged strong social and virtual selling skills, using all avenues to prospect, engage, and present to potential customers. • Spearheaded team response to complex and extensive RFP process with Government agencies, orchestrating finals presentations to Federal, State, and Local Governmental agencies for $10M+ deals.

Greater Omaha Area

Managed team assisting all current customers who attributed for $6.9M of annual revenue while acting as final escalation point for customer issues, resolving problems and swiftly enhancing service models. Monitored individual team performance metrics and determined short/long-term improvement goals. Established service and customer satisfaction objectives and guided team members in meeting/exceeding defined standards through field coaching. Implemented various sales strategies and techniques, achieving targeted sales growth for assigned markets in alignment with strategic business plans. Assessed customer preferences and market trends, compiling comprehensive analyses of marketplace threats and opportunities.• Promoted to manage, mentor, and develop a field-based team to excel in service and sales driven corporate culture while overseeing national business development. • Boosted productivity, efficiency, and accountability of field staff through integration of technologies; leading field operations team to historic company numbers and exceeding growth goals by 50%.• Contributed largely to development of annual sales and operations strategic plan, leading collaboration with field and corporate managers to align with our mission.

Greater Omaha Area

Executed duties as most senior Account Executive, directing and guiding sales team members to meet and exceed outlined standards through field coaching. Mentored team members with technical and procedural questions, focusing on process improvement. Identified and evaluated customer preferences and market trends; preparing strategic analyses of marketplace threats and opportunities, recommending changes in products, service, and policy by assessing results and competitive developments. Corresponded with CEO and director of marketing to craft team's message and delivery of offerings.• Achieved targeted sales growth for assigned markets at rate and profit margins consistent with strategic business plan, surpassing sales quota by approximately 100% quarter over quarter. • Enhanced sales staff accomplishments and competence by planning delivery of solutions, establishing new accounts by coordinating daily schedules to call on potential sales outlets and other trade factors. • Successfully signed 80% of company’s current client portfolio.

Omaha Nebraska

- Championed efforts in ensuring quality client service throughout the full lifecycle of sales process- Acted as a representative of one-on-one and group setting meetings to high-level decision makers- Established the new commission structure of Sales and Account Management teams- Evaluated market trends to recognize tendencies and generate forecasts- Developed regional vision and observed business plans, which accomplished performance goalsNotable Accomplishments:• Received recognition as the go-to person on all strategic company projects• Achieved the highest number sales in organizational history and increased the territory from 3 states to more than 25 states within the first 6 months, which expanded the company’s foothold in the industry• Obtained promotion to handle the business development through proactive prospecting, qualifying, selling, and closing to prospects on complete line of products

- Took charge of all client communications, providing conflict resolution, ensuring compliance with the client deliverables and revenue- Thoroughly analyzed all key deliverables to ensure fulfillment of quality standards and client expectations- Collaborated with the Project Team to maintain continuous knowledge of project status and recognize potential problems and opportunities on project- Guaranteed proper completion of all processes and procedures, as well as attainment of quality standards to accomplish profitable projects- Determined opportunities to increase account and generate new business- Acted as a liaison between customer and the Project Team to provide strong team representation and establish proper client expectations- Created and presented status and call reports on all account activities to director of customer support and vice president of operations

Rochester, New York Area

- Served as a key contributor in the new business pitches, in charge of handling effective on-boarding of new clients- Utilized direct sales channel to develop and achieve sales goals- Took full accountability for existing clients growth and new business generation- Pioneered the development of business plans for all current and opportunity tender business- Efficiently liaised between customer and all relevant divisions- Made use of Microsoft Excel in preparing and presenting charts to the upper management

•Managed offenders going through the criminal justice system •Received, Processed and Created confidential division paper work. •Participated in client interviews. •Prepared reports for the Court. •Researched resources to meet offender needs. •Assumed responsibility in providing casework services. •Assisted with home visits. •Participated in agency staffing. •Administrative duties as necessitated by client contact. •Knew and was responsible for policies and procedures as established by the Circuit and Division. •Maintained effective working relationships with other Probation Departments and agencies