Building collaborative leaders, facilitators, and teams. Lead operations of a professional services company dedicated to improving how organizations and their people work better together. Interaction Associates (IA) is one of the world’s authorities on group dynamics, facilitation, and organizational collaboration. For over 50 years, IA has developed and taught simple and effective methods for helping people work better together across functions, viewpoints, and geographies. Our methods are a byproduct of action research and development and help others to resolve conflicts, create buy-in, generate faster decisions, and increase productivity. Fortune 500 companies, government agencies, and nonprofit organizations throughout the world have used IA's integrated services.Delivery of learning programs for clients worldwide: Facilitative Leadership, Essential Faciliation for Online Meetings, How to Engage Everyone in Hybrid Meetings, Tame the Online Meeting Monster, Mastering Online Meetings. Consulting, strategy alignment, retreat facilitation.

Oversee sales operations, delivery operations, accounting, and IT functions. Led company transition and data migration to ERP system and oversee corporate balanced scorecard execution and overall firm process improvement.

Led the development of sales operations function, including pricing, revenue forecasting, analytics, territory planning, proposal development, and contract management to maximize sales rep selling time and exceeding industry standards. Optimized Salesforce CRM system leading to rapid increase in adoption and data accuracy. Led the pricing, contracting, and recruitment staffing process for a major leadership development initiative with one of the world's largest utility companies, leading to the training of over 6,000 people leaders in twelve weeks.

Oversaw key opinion leader (KOL) recruitment for complex strategy consulting projects across medical diagnostic, pharmaceutical, and technology spaces.