Christopher Willoughby Email & Phone Number

Houston, Texas, United States

-Identifying, analyzing and solving technical software issues, and assisting with inquiries regarding property and report models.-Supporting our clients through phone and email channels to provide timely and professional responses to customer inquiries.-Documenting with our CRM to clearly and concisely log and track details of solutions, and to maintain our knowledgebase solutions database.-Collaborating with global inter-company departments/teams such as Sales, Sales Ops and Development to provide assistance and resolve product queries raised by our clients.

Houston, Texas, United States

Working deadline based projects supporting rental business operations. Tasks include outbound customer campaigns to drive business, communicating supply chain issues, multitasking projects by priority levels, reviewing process documents, data analysis and reporting.

Provided support for call center consultants, specializing in escalated customer resolutions, handling projects, and serving as a communication liaison between stores, customers, distribution centers, and factories.

Provided exceptional customer service, while providing support and creating resolutions for our stores and customers regarding rental and custom formalwear.

Bachelor Of Science (B.S.), Logistics, Materials, And Supply Chain Management, Gpa - 3.97

University of Houston Alumni in Supply Chain and Logistics Technology

Associate Of Science (As), Logistics, Materials, And Supply Chain Management