- Designing and delivering experiences to help students turn ideas into action and providing coaching to help them adapt their ideas and create impact.- Responsible for managing the Lord Rootes Fund, including supporting prospective applicants and maintaining records, resulting in awarding over £50,000 towards student self-development projects.- Utilise innovation methods and tools, including design-thinking, to create opportunities for students to develop novel and impactful ideas.

- Supported 50+ students by tracking and monitoring their progress and providing detailed and actionable feedback regularly.- Provided mentoring for students through Office Hours, communicating complex information clearly and concisely to help students grow and develop.

- Prospected over 100 eligible donors, scoping, researching, and synthesising findings into clear and concise insight reports.- Identifying opportunities with new and existing partners that would inform the development of new proposals, resulting in increased funding opportunities within the financial year.

- Built and maintained strong relationships with education partners across Western Europe to meet and exceed recruitment targets.- Designed and delivered accessible marketing publications and hosted virtual talks and 1:1s to promote Minerva.

- Collaborating with academics in designing Minerva's core economics course and economic theory concentration. - Conducted thorough research using multiple resources, including academic journals and articles to build courses that maximise student learning.

- Developed a 'world-first prototype for ideation' for Japanese business leaders to foster creativity within their industry - Worked alongside a diverse range of partners in multiple industries, thoughtfully navigating a culture unfamiliar to my own.

- Collaborated with the team to redefine the customer journey, working to create an enjoyable and seamless customer experience.

- Successfully recruited over 1,200 student representatives during my tenure, resulting in 377 positive changes across all university levels (up from 265) and increasing student representative satisfaction from 55% to 78%. - Championed innovative policies, collaborating with students, staff, and university executives to guarantee a 10-year investment in digital infrastructure and cutting-edge research, transforming the university.

- Responsible for the overall management and the strategic direction of the Guild of Students, ensuring that the organisation is financially solvent, legally compliant and acting in the membership's interests.

- Created an exceptional customer experience, tirelessly ensuring each customer received the complete solution for their needs.