Chris Wooten

Chris Wooten Email and Phone Number

XD Design Director for Global Frameworks, Workplace Financial Services, and RMD and Inheritance @ Charles Schwab
Charlotte, NC, US
Chris Wooten's Location
Charlotte, North Carolina, United States, United States
Chris Wooten's Contact Details
About Chris Wooten

• Expertise leading design and development of award-winning digital experiences for high-growth, financial services companies. Utilize design thinking and research to craft human-centered experiences across brand touchpoints.• Process-driven leader and enterprise design strategist skilled at leading cross-functional teams within Agile environments. Able to translate customer needs into actionable insights that support long-term design strategies.• Drive successful outcomes by acting as an integral link between design, development, and product stakeholders.• High level of success championing UX best practices to build strong teams and nurture design talent.

Chris Wooten's Current Company Details
Charles Schwab

Charles Schwab

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XD Design Director for Global Frameworks, Workplace Financial Services, and RMD and Inheritance
Charlotte, NC, US
Website:
schwab.com
Employees:
33019
Company phone:
800-435-4000
Chris Wooten Work Experience Details
  • Charles Schwab
    Xd Design Director For Global Frameworks, Workplace Financial Services, And Rmd And Inheritance
    Charles Schwab
    Charlotte, Nc, Us
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  • Charles Schwab
    Xd Service Design Director
    Charles Schwab May 2024 - Present
    Westlake, Texas, Us
    • Lead a cross-functional team that is responsible for elevating end-to-end client experiences across multiple lines of business and channels.• Collaborate with leaders across multiple different departments and specialties to create innovative experiences across all of Schwab's products.• Solve complicated user journeys across all digital channels, platforms, and client’s segments.• Own improvements in design based on digital analytics, user research testing and stakeholder input and provide guidance and expertise to effectively engage stakeholders on product design to achieve product goals.• Find creative solutions to client journeys that overlap and negotiate client/business tradeoffs.
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  • Global H2O
    Founder & Cmo
    Global H2O Mar 2009 - Present
    Raleigh, Nc, Us
    • Founding member of a volunteer-led, 501c3 non-profit providing clean and safe drinking water and latrines to communities in Africa. • Lead marketing and fundraising strategies with teams in the US, Germany, UK, and France.• Oversee international teams on drilling projects in Uganda.
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  • Tiaa
    Senior Director, Ux Design
    Tiaa Apr 2022 - May 2024
    New York, Ny, Us
    • Lead the UX Design team in building out B2C and Unified Desktop experiences for a digital financial services firm. •Focused the UX vision and strategy to translate customer pain points into industry leading online experiences.• Shape the customer journey from enrollment through retirement, working with product owners, stakeholders, research teams and development leads to advocate for the value of UX across the organization.• Articulate complex design concepts through user personas / stories, wireframes, mockups, workflows, interactive prototypes, data visualizations, written requirements, usability documentation, and coded UI components.• Partner with development teams to translate design concepts into successful implementations.• Supervise multiple product teams responsible for key functionalities and processes across the platform (i.e., saving and investing, transitioning, retirement).• Develop UX team members by strengthening design thinking and solutioning skills.• Lead the change management of driving talent development and stabilizing the workforce during a large transition.• Designed a new cross-collaboration process that helped drive the start of creating the reimagined experiences.
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  • Ally
    Design Director, Ux Design
    Ally Jun 2019 - Apr 2022
    Detroit, Mi, Us
    Key Accomplishments:• Directed teams in delivering best-in-class desktop and mobile experiences across the public-facing website and B2B / B2C digital product launches. Shaped long-term UX strategy with emphasis on user-centered design principles.• Owned the user experience from marketing first touch through authentication while driving continuous improvement.• Partnered with agencies to define new brand standards and application in digital experiences.• Led cross-functional meetings with UX, agencies, and stakeholders to align on brand standards and best practices.• Partnered with Analytics team to create testing variants to harness consumer data and insights.• Co-created processes for testing early and often to ensure deliverable milestones remained on track.• Drove strategy, design, and launch of the Adobe Experience Manager platform, working with offshore development teams on component structure. Integrated tracking analytics and accessibility standards across the platform.• Secured leadership buy-in to reorganize the UX Design team and processes to alleviate workflow challenges.• Provided clear, consistent perspective on UX best practices to continually up-level the team’s skill sets.
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  • Ally
    Ux Design Manager
    Ally Oct 2016 - Jun 2019
    Detroit, Mi, Us
    • Scaled the Creative Services team and served as primarily liaison with agencies on all brand design work. Led UX Design and cross-functional teams in delivering best-in-class digital solutions and marketing experiences.• Strategized with agency partners to holistically rethink the brand experience across all customer touchpoints.• Drove design reviews to ensure alignment with the brand’s new evolution and thought process. Kept UX team and agencies abreast of new brand guidelines and UX best practices.• Partnered with Analytics to implement multivariant testing across the customer journey to improve conversion rate.• Guided strategic direction and redesign of Ally.com storefront pages.• Expanded Creative Services into at 12-person team capable of executing majority of brand marketing work.• Rolled out new process for marketing projects that increased productivity 40% while reducing turnaround time 75%.• Led Adobe Experience Manager implementation to streamline content creation for landing pages and marketing.
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  • Ally
    Ux Design Lead
    Ally Nov 2015 - Oct 2016
    Detroit, Mi, Us
    • Assembled and led a Creative Services team to bridge the relationship between Design, Product, and Engineering.• Collaborated with Marketing to produce creative assets for campaigns, landing pages, experiences, and authenticated public-facing sites, ensuring consistency across all brand channels.• Owned relationships with outside agencies in crafting new digital experiences, campaigns, and customer journeys.• Documented the end-to-end design process with emphasis on continuous improvement.• Drove design meetings to set priorities and share new guideline updates.• Optimized team’s ability to support Marketing by improving consistency, collaboration, and processes.• Implemented new software that drove productivity and improved relations between Design and Development teams.
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  • Ally
    Senior Ui/Ux Designer
    Ally Feb 2014 - Nov 2015
    Detroit, Mi, Us
    • Led creation of the Ally Brand Center website from RFP through design, development, usability testing, and launch.• Revamped the logo tier system to unify visual branding across all lines of business.• Created new UX Page Templates and design branding for new Ally facilities.• Educated team members on new platform capabilities and through internal "Lunch & Learn" sessions.• Provided feedback to outside agencies to ensure brand consistency across platforms.• Developed a unified landing page style guide adopted across all business units, blogs and the main website.
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  • Modry Design Studio
    Co Owner, Creative Director
    Modry Design Studio Jun 2004 - Feb 2014
    • Partnered with emerging and established companies on creative brand strategy, graphic/website design, and video production projects. Provided leadership to designers, developers, third-party vendors, and offshore teams.• Created sophisticated interactive solutions and campaigns, communicating across a range of technical partners and stakeholders (C-suite executives, business owners, projects leads, vendors, development teams).• Led the project lifecycle from requirements gathering through SOW, strategy development, design, and execution.• Managed business operations pertaining to creative, sales, research, and talent development.
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Chris Wooten Skills

Graphic Design Advertising Web Development Online Marketing User Interface Design Social Media Marketing Online Advertising Marketing User Experience Creative Direction Web Design Brand Development Layout Art Direction Social Media Logo Design Multimedia Marketing Strategy Adobe Creative Suite Strategy Website Development Corporate Identity Branding And Identity Interaction Design Email Marketing Brochures Visual Communication Illustrator Wordpress Seo Copywriting Nonprofits Dreamweaver Digital Marketing Photography Indesign Blogging Social Networking Corporate Branding Ui Design Ux Design User Experience Design

Frequently Asked Questions about Chris Wooten

What company does Chris Wooten work for?

Chris Wooten works for Charles Schwab

What is Chris Wooten's role at the current company?

Chris Wooten's current role is XD Design Director for Global Frameworks, Workplace Financial Services, and RMD and Inheritance.

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Chris Wooten has skills like Graphic Design, Advertising, Web Development, Online Marketing, User Interface Design, Social Media Marketing, Online Advertising, Marketing, User Experience, Creative Direction, Web Design, Brand Development.

Who are Chris Wooten's colleagues?

Chris Wooten's colleagues are Samson Ciftci, Christopher Gabrial, Victor Litosh, Madison Ubry, Paige Dell, Matt Crabtree, Vyshnavi K..

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