Manager - Business Analysis & Project Management Office
North Bay, Ontario
Established and led a dedicated corporate service department specializing in business analysis and project management, driving organizational change. Orchestrated the allocation of department resources for major projects spanning various divisions (Corporate Services, Rail, Remanufacturing, Passenger Services), aligning with the company's business plan and transformation program. Managed multiple projects, overseeing functional requirements and department duties. Provided guidance, mentoring, and training on continuous improvement tools and methodologies to employees at all levels. Ensured alignment of projects with the strategic direction outlined in the organization's business plan. Evaluated and optimized the organization's performance management systems, ensuring compliance with reporting standards for consistent measurement, monitoring, and performance improvement. Conducted audits and root cause analyses on productivity and reliability measurements, identifying areas for enhancement. Designed, developed, and documented administrative and production processes to enhance safety, quality, and efficiency. Implemented strategies to reduce waste, increase revenues, and cut expenses. Spearheaded benchmarking and best practice sharing through key performance indicators across the organization. Conducted diagnostic assessments of operational processes to identify and implement areas of improvement.