Chris Wroten Email & Phone Number

Chicago, Illinois

Downers Grove, Il

Provided third-tier support for Windows Infrastructure services. Project delivery technical lead on several high-visibility migration and upgrades. Subject-matter expert on a multi-regional SCCM Infrastructure delivering software, update, and operating systems to end user devices. Selected accomplishments:• Developed Operating System Deployment front end, utilizing PowerShell and Windows Presentation Framework, replacing outdated and inflexible front end. Improved serviceability of code upgrades through content delivery by web service and incorporated security through tamper-resistant cryptographic signatures.• Automated several business processes using a repeatable, reliable design. Focused on durability of these solutions to ensure that they remained robust over a long period of time without constant maintenance. These solutions included data synchronization between VoIP and HR data to Active Directory and deploying learning environments for students within SharePoint Online to name a few.• Instrumental in planning and completing a migration of SharePoint on premises sites to SharePoint Online. Oversaw two teams of contractors working on elements of the migration process and completed a 6 month data migration timeline on schedule and with no reported outages.• Assisted in the migration of Adtalem's financial system during a project to move it from legacy AS/400 hardware into a virtual Windows environment. Assisted with setup and design of Windows-related components and assisted with automation jobs during the transition of data between the two platforms.

Oak Brook, Il

Supported DeVry University campus locations from a escalations level of service. Provided auditing services to ensure deployed infrastructure conforms to the Enterprise Security Framework. Selected accomplishments: • Audited Chicago, Decatur, and Tinley Park campuses for security compliance. Discovered vulnerabilities by performing direct network scanning and inspection of physical network distribution centers. Presented findings during executive briefing with Campus President and IT Staff for remediation. • Deployed seamless VPN Solution for Windows systems (Direct Access), working with peers and solving long-standing user experience issues for fully remote staff. Improved compliance with the global Security Policy and delivered infrastructure resources more easily to remote colleagues.

Oak Brook, Il

Supported end user computing devices through use of centralized device management and imaging solution. Managed Enterprise-wide project upgrades involving client applications deployed on end user devices. Enhanced cost-savings through advancing imaging strategies.

Bachelors Of Science, Information Technology

Graduated with Honors

Effective Communications And Human Relations

Physics, Computer Science

Began with a Physics degree. Later transitioned to Computer Science after exposure to their rather expansive computer network.