• Scaled Recora’s Virtual Cardiac Rehab service from 3 to over 25 partners.• Spearheaded technical implementations with an accelerated 2-8 week timeline, optimizing for rapid deployments quickly followed by more integrated solutions.• Served as Integration Product Owner, leading team to develop new ways to integrate with clients’ EMR / EHR systems while following SDLC best practices• Developed DevOps processes to automate deployment of containerized Mirth Connect in Amazon AWS ECS using Terraform.• Created repeatable process to establish S2S VPN connectivity between Recora's AWS instance and hospital data centers.• Phased out Redox, bringing integration services in-house resulting in over $100,000 savings in annual implementation costs.• Created automated Implementation Playbooks.• Acted as primary responsible party tasked with completing security assessments.• Collaborated with Sales, Account Management, Legal, and other teams to align implementation strategies with business goals.

• Built and led a multi-functional professional services team by recruiting, hiring, and managing a range of roles.• Led team to establish 200+ HL7 interfaces between Noona and clinical EMRs by leveraging existing solutions and layering on additional functionality.• Directed the technical implementation of Noona, an oncology Patient Reported Outcomes (ePRO) SaaS platform, enabling patient-clinician communications.• Built a library of "Technical How-To Guides" to document how to complete many common tasks related to implementations and built and maintained an “Incident Response Playbook” detailing how the Noona team should react to an unplanned incident or system outage.• Assisted pre-sales teams by aligning clinical workflows with technology, reducing friction in implementing modern solutions with legacy EMRs.• Promoted SaaS best practices within a legacy-focused culture, driving forward-looking operational standards.• Reduced cloud computing spend of over $10,000 per year by advising adherence to cloud computing best practices.

• Acted as lead integration engineer for Referral Management System• Mentored junior team members to ensuring project success while growing team's technical expertise.• Ensured that Varian partnered with customers to follow both internal and customor change management processes.• Guided Varian and hospital leadership on integrating SaaS with hospital legacy systems, providing strategic technical insights.• Served as primary contact for high-value customers, ensuring smooth and successful implementations.

• Transitioned Empower Patient Portal from Influence Health to SymphonyCare• Created transition plans to migrate servers, contracts, and infrastructure from legacy data centers to Microsoft Azure• Ensured business continuity during transition period• Created SOWs and Project Plans for future business• Advised leadership on software pricing• Interviewed potential new employees• Trained new employees on Empower best practices

• Managed a team of 9 engineers, 2 product managers, and 2 implementation specialists to launch the Empower Patient Portal.• Protected $1.5 million in annual revenue across accounts through effective management and client engagement.• Partnered with cross functional C-suite, Marketing, Sales, and Engineering teams to consistently meet and exceed company objectives on budget.• Supported Sales with client demos and managed key customer relationships, integrating feedback into development.

• Directed a 20-member offshore team, achieving 100% on-time and budget delivery across all integration projects.• Streamlined integration processes, reducing project timelines by 30% and enhancing client satisfaction NPS scores by 20%.• Established post-launch documentation, aiding the transition from project to support teams.

• Deployed image results interface between McKesson PACS system and Allscripts Sunrise Clinical Manager• Assisted in the deployment of immunization, bio-surveillance, and reportable lab result interfaces to state Health Information Network (HIE)• Updated Microsoft Visio representations of HL7 interfaces

• Led the RFP / RFI process to select the Corepoint Integration Engine, advancing legacy system replacement initiatives.• Migrated HL7 interfaces from two legacy systems to Corepoint, standardizing integration infrastructure.

• Advised CTO of a private healthcare firm providing SaaS-based clinical business intelligence solution which HL7 integration engine would best suit their needs.• Gathered requirements and researched all possible solutions to provide the best engine for this client’s specific needs.• Delivered results in a timely manner via a format suitable for presentation to the board.

• Created and maintained inbound and outbound ADT, ORU, ORM, and MDM interfaces between T-Systemʼs EMR using an in-house engine and Corepoint (formally NeoTool)• Served as third-level support for interface-related issues and trained first and second-tier support on how to triage and correct simple issues to increase customer satisfaction and cut down on call escalations

• Gathered requirements and analyzed business needs to develop new HL7 interfaces between ambulatory AmeriPath laboratories, ambulatory care offices, and hospitals• Architected, deployed, and maintained a HIPAA-compliant process to securely transfer PHI safely across the internet using SFTP• Created detailed documentation for use by support staff• Developed QA test plans to ensure interfaces were compliant before deployment.• Trained sales staff on interface basics so they could better describe how it works to physicians and nurses allowing them to make more sales.• Managed projects through Microsoft Project Center to ensure that interfaces were developed, tested, and deployed in a timely manner.

• Setup HL7v2 ADT and ORU interfaces between Quest Diagnostics Care360 platform and on-site physician PMS and/or EMR• Led on-site Care360 training for physician and nursing staff Created and maintained training material used throughout the organization• Worked with PMS/EMR vendors to create custom reports that met specific interface needs.• Trained physicians and nursing staff how to access results both in Care360 as well as through their EMR. • Trained the trainers allowing new staff could go into the field and deploy Quest Diagnostics interface solutions.• Created and maintained training material used throughout the Quest organization.