Chris Yetter, Cphims, Cpdhts Email & Phone Number

New York, NY, US

• Scaled Recora’s Virtual Cardiac Rehab service from 3 to over 25 partners.
• Spearheaded technical implementations with an accelerated 2-8 week timeline, optimizing for rapid deployments quickly followed by more integrated solutions.
• Served as Integration Product Owner, leading team to develop new ways to integrate with clients’ EMR / EHR systems while following SDLC best practices
• Developed DevOps processes to automate deployment of containerized Mirth Connect in Amazon AWS ECS using Terraform.
• Created repeatable process to establish S2S VPN connectivity between Recora's AWS instance and hospital data centers.
• Phased out Redox, bringing integration services in-house resulting in over $100,000 savings in annual implementation costs.

Palo Alto, CA, US

• Built and led a multi-functional professional services team by recruiting, hiring, and managing a range of roles.
• Led team to establish 200+ HL7 interfaces between Noona and clinical EMRs by leveraging existing solutions and layering on additional functionality.
• Directed the technical implementation of Noona, an oncology Patient Reported Outcomes (ePRO) SaaS platform, enabling patient-clinician communications.
• Built a library of "Technical How-To Guides" to document how to complete many common tasks related to implementations and built and maintained an “Incident Response Playbook” detailing how the Noona team should react.
• Assisted pre-sales teams by aligning clinical workflows with technology, reducing friction in implementing modern solutions with legacy EMRs.
• Promoted SaaS best practices within a legacy-focused culture, driving forward-looking operational standards.

Palo Alto, CA, US

• Acted as lead integration engineer for Referral Management System
• Mentored junior team members to ensuring project success while growing team's technical expertise.
• Ensured that Varian partnered with customers to follow both internal and customor change management processes.
• Guided Varian and hospital leadership on integrating SaaS with hospital legacy systems, providing strategic technical insights.
• Served as primary contact for high-value customers, ensuring smooth and successful implementations.

Madison, Wisconsin, US

• Transitioned Empower Patient Portal from Influence Health to SymphonyCare
• Created transition plans to migrate servers, contracts, and infrastructure from legacy data centers to Microsoft Azure
• Ensured business continuity during transition period
• Created SOWs and Project Plans for future business
• Advised leadership on software pricing
• Interviewed potential new employees

• Managed a team of 9 engineers, 2 product managers, and 2 implementation specialists to launch the Empower Patient Portal.
• Protected $1.5 million in annual revenue across accounts through effective management and client engagement.
• Partnered with cross functional C-suite, Marketing, Sales, and Engineering teams to consistently meet and exceed company objectives on budget.
• Supported Sales with client demos and managed key customer relationships, integrating feedback into development.

• Directed a 20-member offshore team, achieving 100% on-time and budget delivery across all integration projects.
• Streamlined integration processes, reducing project timelines by 30% and enhancing client satisfaction NPS scores by 20%.
• Established post-launch documentation, aiding the transition from project to support teams.

Panama City, Florida, US

• Deployed image results interface between McKesson PACS system and Allscripts Sunrise Clinical Manager
• Assisted in the deployment of immunization, bio-surveillance, and reportable lab result interfaces to state Health Information Network (HIE)
• Updated Microsoft Visio representations of HL7 interfaces

Atlanta, Georgia, US

• Led the RFP / RFI process to select the Corepoint Integration Engine, advancing legacy system replacement initiatives.
• Migrated HL7 interfaces from two legacy systems to Corepoint, standardizing integration infrastructure.

Kelowna, British Columbia, CA

• Advised CTO of a private healthcare firm providing SaaS-based clinical business intelligence solution which HL7 integration engine would best suit their needs.
• Gathered requirements and researched all possible solutions to provide the best engine for this client’s specific needs.
• Delivered results in a timely manner via a format suitable for presentation to the board.

Plano, TX, US

• Created and maintained inbound and outbound ADT, ORU, ORM, and MDM interfaces between T-Systemʼs EMR using an in-house engine and Corepoint (formally NeoTool)
• Served as third-level support for interface-related issues and trained first and second-tier support on how to triage and correct simple issues to increase customer satisfaction and cut down on call escalations

US

• Gathered requirements and analyzed business needs to develop new HL7 interfaces between ambulatory AmeriPath laboratories, ambulatory care offices, and hospitals
• Architected, deployed, and maintained a HIPAA-compliant process to securely transfer PHI safely across the internet using SFTP
• Created detailed documentation for use by support staff
• Developed QA test plans to ensure interfaces were compliant before deployment.
• Trained sales staff on interface basics so they could better describe how it works to physicians and nurses allowing them to make more sales.
• Managed projects through Microsoft Project Center to ensure that interfaces were developed, tested, and deployed in a timely manner.

Secaucus, NJ, US

• Setup HL7v2 ADT and ORU interfaces between Quest Diagnostics Care360 platform and on-site physician PMS and/or EMR
• Led on-site Care360 training for physician and nursing staff Created and maintained training material used throughout the organization
• Worked with PMS/EMR vendors to create custom reports that met specific interface needs.
• Trained physicians and nursing staff how to access results both in Care360 as well as through their EMR.
• Trained the trainers allowing new staff could go into the field and deploy Quest Diagnostics interface solutions.
• Created and maintained training material used throughout the Quest organization.