• Conducted interviews with potential new hires, trained new staff, and supervised daily performance of existing employees to provide guidance and maximize productivity.• Handled all operations duties, including opening and closing the store, creating the weekly staff schedule, and conducting daily product inventory counts.• Maintained a clean, tidy, and organized store, both inside and outside, creating a welcoming and comfortable environment that encouraged customers to enter and make purchases.

• Managed store inventory, opened and closed the store, and completed product deliveries within strict deadlines.• Assessed customer needs and recommended appropriate products and services, increasing overall sales 10%.• Assisted customers with various projects and installations, offering superior service to maximize satisfaction and increase repeat business.

• Performed regular stock counts and rotated inventory as necessary to minimize loss.• Provided exceptional service while assisting customers with selecting products, successfully closing 7% of sales.• Opened and closed the store and executed other management duties as needed in accordance with store policies.

• Completed installations of new materials, as well as retrofitting existing projects with updated materials.• Tracked project progress using building blueprints, ensuring deadlines were adhered to throughout the project.• Ensured on-site crews were organized and productive, optimizing the quality of all deliverables.

• Oversaw all marketing functions, including creating eye-catching weekly flyers using Adobe Photoshop.• Commissioned a modernized and easy-to-navigate website, as well as establishing an eBay store to increase brand awareness and improve market share.• Generated leads and successfully closed in-store, telephone, email, and online forum sales, consistently surpassing personal quotas by an average of 17%.• Maintained detailed and comprehensive inventory records, tracking the use and sale of products and placing orders for additional merchandise as needed.• Directed incoming calls using an internal switchboard and scheduled service appointments.• Fostered new business relationships with numerous manufacturers, resulting in the acquisition of innovative new products and greater wholesale discounts.

• Assisted customers by locating desired merchandise, providing fitting room support, and suggesting products to fit their needs.• Served as a cashier, expertly processing purchase, exchange, and return transactions to ensure 100% fiscal accuracy.• Performed store recovery at the end of each day, straightening and restocking merchandise to optimize the next day’s sales performance.